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Job Summary
The Central Operations Specialist is responsible for performing background operational duties and to support branch personnel with operational functions focusing on client service, operational integrity, and risk mitigation. This includes processing, reviewing and completing operational reports and performing operational tasks to fulfill client requests and regulatory/legal transactions. The Central Operations Specialist also provides guidance to branch staff to ensure compliance with Bank policy and procedures, prepares periodic reporting for operational performance and governance, provides quality customer service, and offers problem resolutions consistent with Bank needs and initiatives. The Central Operations Specialist must maintain a professional image in appearance and communications.
Essential Duties
Central Operations Specialist & Classifications
The Central Operations Specialist position has multiple levels, and each level is defined in the Central Operations Specialist Classifications document. The Central Operations Specialist Classifications document will include additional essential duties and required knowledge and skills for each level.
Required Knowledge
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Basic Knowledge, Skills and Abilities
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Officer Title Eligibility
For qualified positions, the Bank may designate an Officer Title to an employee who seeks and/or meets defined competencies for an eligible position. This position qualifies for the officer title(s) of Assistant Vice President.
Equipment Operated
Physical Requirements & Work Environment
Education and Experience
As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet the minimum absence requirement each and every year.
This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.
Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Full Time
Banking
$49k-60k (estimate)
05/24/2024
07/23/2024
fmb.com
TUSTIN, CA
500 - 1,000
1907
HAZEL LIMBO
$200M - $500M
Banking
Founded in Long Beach in 1907 by C.J. Walker, Farmers & Merchants Bank has 25 branches across Orange County, Long Beach, the South Bay and now in Santa Barbara. The Bank specializes in commercial and small business banking, business loan programs, home loans, and a robust offering of consumer retail banking products including checking, savings and youth accounts. Farmers & Merchants Bank is a California state chartered bank with deposits insured by the Federal Deposit Insurance Corporation (Member FDIC) and an Equal Housing Lender. For more information about F&M, please visit https://www.fmb.c...om.
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