Description

Farmer Brothers is seeking a dynamic individual to join us as a District Manager. In this pivotal role, you'll be responsible for total market accountability, overseeing a team of Area Route Managers, and providing indirect oversight of sales account management, local inventory management, and equipment service. If you're a results-oriented leader with a passion for driving sales, service, and delivery excellence, we want to hear from you! Join us at Farmer Brothers and be part of a company that values integrity, teamwork, and innovation.

Responsibilities

• Responsible for the development and execution of annual business plan and budget, P&L oversight for assigned locations, and partners with leadership to manage expense budgets. 
• Ensures Area Route Managers have a key account plan for penetrating existing accounts, and works 1x1 with them to ensure execution
• Participates in customer business reviews, attends customer calls as needed and directs activities to sell additional products to existing customers.
• Owns improvement of key service metrics and ensuring customer issues are resolved quickly, with a focus on growing customer retention metrics.
• Builds productive cross-functional relationships to drive shared KPI’s. 
• Ensures Farmer Brothers route management process is executed to improve revenue per route, revenue per stop, and revenue per FTE across the district.
• Ensure route plans are set and results reviewed weekly at each location.
• Periodically conducts route ride-a-longs with Route Sales Representatives (RSRs) and ensures Area Route Managers are executing the required number of route ride-a-longs each month.
• Charged with building a high-performing team by providing training, coaching, development, and accountability.
• Responsible for leading Area Route Managers to develop talent within the district thru regular market visits.
• Responsible for hiring process, with a commitment to diversity and the successful on-boarding of new employees within the district, to include succession planning.
• Ensures the district is following all OSHA, FDA and company safety standards.
• Owns delivery of financial targets for the district by managing costs to budget, increasing route productivity and growing operating income for the district.
• Ensures district compliance with all asset and inventory management policies and addresses A/R issues as needed.
• Responsible for managing costs to plan, increasing route productivity, and growing operating income for the region. 

Qualifications

Education & Experience

• Bachelor’s degree and/or 5 years of sales and account management experience. Masters’ degree preferred. 
• 10 years of experience in Food & Beverage Sales, Consumer Product Sales, Coffee/Team or related customer service business-to-business/DSD field. 
• Demonstrated written and verbal communications. 
• Must have experience with leading and managing people 
• Demonstrated knowledge with Finance, Pricing, and Analysis. 
• Previous Coffee experience a plus.

Personal & Professional Skillsets

• Proficiency in computer skills including, but not limited to: Microsoft Office (ie. Word, PowerPoint, Excel) 
• Must have excellent communication and interpersonal skills. 
• Collaborative approach. 
• Strong analytical skill set. 
• Results focused.