Overview

ORGANIZATION SUMMARY

Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

POSITION SUMMARY

Under the supervision of the START Team Leader, the START Clinical Linkage Coordinator is responsible for providing crisis support, linkages, outreach, and consultation services for individuals with a developmental disability and behavioral health needs.

Responsibilities

DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS

• Works with individuals’ system of support and provides systemic consultation.
• Collaborates with external partners and internal resources to develop services that are person-centered and meet individuals’ needs.
• Prepares agendas and documents outcomes for individual mentoring sessions held with Center for START Services.
• Maintains linkages and relationships with community partners.
• Assists with referrals for consultation and treatment as needed.
• Provides outreach visits to the individuals’ homes, day, and vocational settings as needed.
• Uses the START Action Plan for case planning and strategizing.
• Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans for Resource Center admissions or inpatient hospital admissions and any other applicable documentation of services provided.
• Maintains an active caseload of individuals referred for START Services (variability occurs depending on activity level of cases and the project scope).
• Ensures the coordination of support meetings and crisis plan development for individuals served through START.
• Participates in recurring meetings with START leadership, clinical team, and Resource Center program.
• Participates in National Center for START Services trainings and events.
• Participates in the START Network, which brings together projects from across North America through an online Resource Center, conference calls, select study groups and a meeting at an annual conference as recommended.
• Addresses emergency situations as they occur in the program according to established policies and procedures, and ensure communication of such situations in a timely fashion.
• Maintains on-call responsibilities and supports alternate locations, as required.
• Adheres to flexible schedule that reflects the needs of the program(s).
• Submits required paperwork for review and approval to Master’s level clinicians to maintain/adhere to compliance standards.
• Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.

Responsibilities of All FREE Employees

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Please note the above duties, responsibilities, and essential functions are a non-exhaustive list, and may be changed by FREE at any time, with or without notice to the employee.

Qualifications

QUALIFICATIONS

• Education:
  • Bachelor’s Degree in Social Work, Psychology, Counseling, or other human service field
• Experience:
  • Experience working with people who have IDD and mental health and/or behavioral health needs strongly preferred
• Specialized Training, Licenses, Certifications:
  • START Clinical Linkage Coordinator certification must be completed within 12 months (may be 18 months for part-time coordinators)
• Knowledge, Skills, Competencies, and Abilities:
  • Computer literacy
  • Ability to work with complex systems and an interest in the population is essential
  • Independent, organized, and effective oral and written communication are necessary
  • Must be efficient, well organized, and have excellent communication skills
• Other Requirements:
  • Must be able to relate to all of the stakeholders, including residential staff, subordinates, management, and the individuals served

WORK ENVIRONMENT

• This role is performed in-person. Excessive travel from one local site to another within FREE Network may be required.

PHYSICAL REQUIREMENTS

• Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours)
• Employee is required to effectively communicate both verbally and in writing
• Employee is required to reach with hands and arms
• Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed
• Employee is required to be able to lift 50 pounds at a time

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.

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The Pay Range for this job is $25 - $27.17. This range is based on what FREE reasonably believes it will pay an employee as for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors, including, but not limited to, an individual’s experience, qualifications, services provided, geographic location, relevant skills, and other factors permitted under federal, state, and local laws.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

This job description has been approved by all levels of management.