The Clinical Manager (CM) is responsible for managing the delivery of quality clinical services within an assigned group of patients. The CM will ensure training for all assigned caregivers. The training will be standardized, comprehensive and effective. Additional responsibilities include representing Family First Homecare and its services in a competent, professional, and responsive manner while maintaining standards of high-quality patient care and customer service in accordance with all state, local and federal requirements, rules, and regulations. KEY RESPONSIBILITIES Partners with the Director of Nursing (DON) and Director of Operations (DOO) in identifying, interviewing, and onboarding caregiversProvides supervision, leadership, training, guidance, and mentoring for all assigned caregiversCollaborates with the Family First leadership teams and the compliance committee in identifying, developing, and the delivery of consistent clinical informationEvaluates assigned patient’s appropriateness for homecareEnsures the completion of a comprehensive assessment upon admission, recertification, post hospitalizations and PRN for all assigned patientsEnsures a current physician order, plan of care/ care plan is place for all assigned patientsManages the patient care by supervision and care coordination for all assigned patients and including the disciplinary teamEnsures that the competency program is followed and provides educational support for the caregivers as needed for skills developmentPromotes employee engagement and retentionParticipates in the review of policies and procedures to ensure compliance with all State, Federal, and Accreditation standardsParticipates in the quality assurance performance improvement (QAPI) programAssists in the coordination and oversight of all plans of correction and quality initiatives as directed by the DONPartners with the DON and DOO to lead cohesive teams toward common goalsAssists management with the development and implementation of new products and servicesMaintains professional, supportive, and responsive interpersonal communication skillsPerforms other duties as assigned ROLE QUALIFICATIONSEDUCATION & EXPERIENCEREQUIREDRegistered Nurse with at least 2 years of clinical experience of which 1 year is preferred to be in a supervisory roleWorking knowledge of home care regulatory and federal requirementsProven customer service skills, sound independent judgment, initiative and solid organization and time management skills requiredStrong computer skills to include Microsoft Office Suite PREFERRED Excellent organization, problem-solving, decision-making, presentation, and communication skillsPossess outstanding leadership, teaching, and training skillsForward thinker with the ability to be creative and “think outside the box”WORKING CONDITIONS/EQUIPMENT USEWork is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.Valid driver license with proof of insuranceMust be able to lift up to fifteen (15) poundsFrequent use of office machines to include telephone, computer, and printer #FFCORPMAN