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Description
Reports to: VP of Sales
Full-time, Exempt
Hybrid in Plano, TX
$120,000-$125,000 per year plus bonus
Fairway is a Morgan Stanley Capital Partners portfolio company consisting of 20 lawncare, pest control and irrigation brands in over 70 locations spanning throughout the Southeastern, Central, and Midwestern United States with a plan for continued fast-paced growth in the future. We value independence and diversity, and you’ll find that our team consists of talented, dedicated people who share our enthusiasm, commitment to service excellence, and sense of pride. We are always looking for highly motivated individuals who want to refine their skills as well as grow their careers to join our team!
We are currently seeking an experienced Director of Customer Experience to join our team.
The Director of Customer Experience will be responsible for monitoring, measuring and improving interactions with our customers across our entire business. This position is directly responsible for the execution of high quality and consistent service, profitability of the operation, and motivating a team to empathize with the problems our customers face every day.
Job Responsibilities
Required Education & Experience
Key Competencies Required:
Travel & Physical Requirements
Benefits
Full Time
$151k-198k (estimate)
02/23/2024
04/21/2024
CASCADE, MT
25 - 50
2019
ROB DUERR
$5M - $10M
The job skills required for Director, Customer Experience include Leadership, Initiative, Influencing, Project Management, Process Improvement, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Director, Customer Experience. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director, Customer Experience. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director, Customer Experience positions, which can be used as a reference in future career path planning. As a Director, Customer Experience, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Customer Experience. You can explore the career advancement for a Director, Customer Experience below and select your interested title to get hiring information.