4 Service Dispatcher (Dallas) Jobs in DALLAS, TX
Facility Solutions Group is Hiring a Service Dispatcher (Dallas) Near DALLAS, TX
Job Details
Description
- Prepare work order and distributes to field technicians.
- Schedule service call and dispatches field technicians.
- Keep a record of service calls and work orders.
- Update and maintain service management system with complete notes and current status.
- Audit and close completed work orders
- Update customers with schedules and material lead-times
- Maintain and update the contract database and administer changes to service contracts.
- Maintain clear and concise communications with department managers, crew and customers
- Adhere to the requirements and specific needs of National Accounts customers.
- Daily maintain the complete life cycle of a work order: open, create, schedule and update all work orders.
- Audit of Daily Service Management report and Service Stats and Quality report.
Qualifications
- High School Diploma or General Education Degree
- Minimum two years in Service Dispatching for Electrical or Service experience in scheduling/dispatching
- Valid driver’s license
- Must be able to report to facility Mon-Fri 7a-5pm
- Must be able to pass drug and background screen
- Knowledge of Lighting is preferred inclusive of lamp types, ballasts and transformers preferred
- Ability to read and interpret field paperwork, job quotes.
- Ability to multitask while staying organized
- Strong verbal and written communications skills
- Positive customer service skills
- Experience in lighting and electrical a plus!
- Stable employment
- 401K Program with matching contributions
- Medical, Dental and Life benefits
- Advancement opportunities for outstanding performers
Job Summary
Other
Wholesale
$37k-48k (estimate)
03/20/2023
05/16/2024
fsg.com
AUSTIN, TX
1,000 - 3,000
1982
Private
WILLIAM GRAHAM
$500M - $1B
Wholesale
Related Companies
The job skills required for Service Dispatcher (Dallas) include Customer Service, Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher (Dallas). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher (Dallas). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher (Dallas) positions, which can be used as a reference in future career path planning. As a Service Dispatcher (Dallas), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher (Dallas). You can explore the career advancement for a Service Dispatcher (Dallas) below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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