WHO WE ARE

We are the competitively unique OEM-agnostic provider of comprehensive services in the critical power space—serving both commercial and public sector markets. Based in Madison, Wisconsin, Facility Gateway (FGC) offers coast-to-coast tailored solutions that align customer values with employee satisfaction. Unlike many of our competitors, we develop, foster, and then closely match our core competencies with our customers' operational needs. That means no overselling and no underperforming—just straightforward, clear-cut, customer-centric offerings that are planned and coordinated by a top-notch administrative team and executed by a highly-skilled and tenured field support team.

Sound intriguing? Are you the next member of the Facility Gateway family? We challenge you to experience the difference first-hand and join our rapidly growing Madison administration team today!

WHO YOU ARE

As an Ecommerce Specialist based in our Madison, WI facility, you will be selling UPS systems and related products online working with our current sales team to improve our E-commerce presence. This would include markets such as Amazon, Ebay, Shopify, etc.

YOUR PRIMARY DUTIES AND RESPONSIBILITES

• Pricing management across all digital platforms
• Write and edit product content that will be published on e-Commerce websites/portals
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be sharedacross e-Commerce platforms
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media
• Be a subject matter expert to assigned product categories
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized
• Process, organize and maintain images and other digital assets in our current listings
• Ability to multitask and meet deadlines while maintaining attention to detail

• Prepare sold merchandise for shipping or pickup

THE QUALIFICATIONS WE’RE SEEKING

• High School diploma (or equivalent)
• Proven experience in sales, with a track record of meeting or exceeding sales targets
• Excellent communication and interpersonal skills
• Ability to work independently and efficiently manage time
• Strong negotiation and closing skills
• Familiarity with the [industry] and understanding of client needs
• Proficient in using CRM software and other sales tools
• Self-motivated and results oriented

YOUR KEY COMPETENCIES

• Minimum of 3 year's experience in e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.

• Analytical and multitasking skills.
• BSC degree in Marketing or relevant field.

ADDITIONAL ROLE REQUIREMENTS

• Standard workweek: M-F, 8 AM – 5 PM, but should anticipate minimal temporary adjustments to support fellow team member PTO and training cycles.
• Must possess a valid U.S. state or territory issued driver’s license.
• Supports the after-hours emergency service request response rotation with other team members.

WHAT WE OFFER

• Competitive compensation package (Range: $30,000- $60,000 annually) 
• Seven paid holidays two paid half-days (Christmas Eve & New Year’s Eve) annually 
• Annual vacation/PTO hours accrual per pay period 
• United Health Medical/Delta Dental/Delta Vision/FSA benefits 
• 401K retirement plan with generous employer match 
• Company-funded and Voluntary Term Life/AD&D/Disability benefits

THE FINE PRINT

1.We at Facility Gateway Corporation pride ourselves in our approach to transparency in recruitment, team member growth, and retention. We believe that what you see is what you get, and it is our job to present to our candidates the most up-to-date and accurate representation of the current job requirements for all open positions we are seeking to fill at any given time. However, we’d be remiss if we believed our roles are NOT dynamic and will include an exhaustive and unchanged list of responsibilities until the end of time. Therefore, we are bound by duty to inform our applying candidates through this disclaimer that this posting and job description may not necessarily be inclusive of all assigned duties, responsibilities, or aspects of the job described, now or in the future, and may be amended at any time at the sole discretion of Facility Gateway Corporation.

2.Facility Gateway Corporation and its subsidiaries provide equal employment opportunities to both employees and applicants for employment. We strictly prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.