Customer Service Specialist - E-commerce Jobs

The Customer Service Specialist - E-Commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-Commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - ... E-Commerce may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Specialist - E-Commerce works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Service Specialist - E-Commerce typically requires 0-2 years of related experience. More
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