Description

Reports To: Banquet Manager

Supervises: Banquet Servers, Banquet Setup

Job Purpose: To plan the serving details for banquets, receptions, and other social functions.

Job Responsibilities:

1. Requisitions additional help as required by banquet schedule.
2. Directs setting up of tables, and decorations.
3. Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner.
4. Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters and waitresses are ready to serve meal when it is prepared.
5. Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
6. Aides in the operation of banquet department.
7. Ensures proper banquet check control.
8. Actively participates in room set up and service.
9. Inventories all equipment.
10. Displays awareness and compliance with security, safety, emergency and energy procedures.
11. Relieves banquet manager and operates the department.
12. Other duties as assigned.

Job Skills:

1. Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
2. Perform a variety of activities, changing activities frequently and sometimes without notice.
3. Plan and carry out an activity, such as a card party or dance.
4. Plan the work of others.

Requirements

Education 

• HS Diploma or equivalent

Experience 

• Minimum 6 months experience in banquets or food service.

Licenses/Certifications 

• TIPS certification and Food Safety certification