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Retail Customer Service
$27k-33k (estimate)
Full Time | Lending & Credit 1 Month Ago
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EZCORP, Inc. is Hiring a Retail Customer Service Near AZ, AZ

Address : 1963 Hwy 95 Bullhead, Arizona 86442

Brand : Pawn Plus

Pay range is based on experience from $14.50 / hr to $15.50 / hr

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1 / hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members :

  • Free Health Insurance *
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more.

As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to :

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include :

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic.

Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include :

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus
  • No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.
  • 8 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$27k-33k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

04/10/2024

WEBSITE

ezcorp.com

HEADQUARTERS

ROLLINGWOOD, TX

SIZE

3,000 - 7,500

FOUNDED

1974

TYPE

Public

CEO

JASON A KULAS

REVENUE

$500M - $1B

INDUSTRY

Lending & Credit

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About EZCORP, Inc.

EZCORP is a consumer finance company that provides pawn loans for individuals and businesses.

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If you are interested in becoming a Retail Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service job description and responsibilities

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Retail Customer Service answering their questions and helping them solve problems.

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They should know how to sell their products or services to customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service jobs

Use positive speech and body language.

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Create Memorable Customer Experiences.

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Actively Ask Customers for Feedback.

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Step 3: View the best colleges and universities for Retail Customer Service.

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