Overview: We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our medical office, you will play a crucial role in providing exceptional patient service and ensuring the smooth operation of our front desk. Responsibilities: - Greet and check-in patients, ensuring a warm and welcoming experience - Answer phone calls and direct them to the appropriate department or staff member - Schedule appointments and manage the appointment calendar - Verify patient insurance information and collect co-payments - Maintain patient records and ensure accuracy of medical documentation - Provide administrative support to medical staff as needed - Handle patient inquiries and provide information about our services - Manage incoming and outgoing mail, faxes, and emails - Assist with general office duties such as filing, scanning, and data entry Skills: - Proficient in medical office procedures and terminology - Knowledge of HIPAA regulations and ability to maintain patient confidentiality - Experience with medical record management systems such as Dentrix or Eaglesoft - Strong organizational skills with attention to detail - Excellent communication and interpersonal skills - Ability to multitask in a fast-paced environment - Familiarity with phone systems and ability to handle multiple phone lines - Customer service-oriented mindset with a friendly and professional demeanor This is a full-time position offering competitive pay. If you are looking for an opportunity to contribute to a dynamic healthcare team while providing exceptional patient service, we encourage you to apply for the Front Desk Receptionist role.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Williamsville, NY 14221: Relocate before starting work (Required)

Work Location: In person