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Client service specialist
Express Lab Idaho Idaho Falls, ID
$60k-80k (estimate)
Full Time 1 Month Ago
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Express Lab Idaho is Hiring a Client service specialist Near Idaho Falls, ID

Express Lab is looking to hire a full-time Laboratory Client Services Specialist for our Idaho Falls office. Do you want to work for a healthcare organization where your work has a positive impact on the lives of patients ? If so, read on!

This position earns a competitive wage of $16 - $19 per hour depending on education and experience. If this sounds like the right opportunity for you, apply today!

ABOUT EXPRESS LAB

Express Lab was founded in 2000 by Dr. John E. Liljenquist, MD., who is also the founder of Rocky Mountain Diabetes Center .

Dr. Liljenquist and his fellow physicians are nationally renowned diabetes and endocrinology experts. Express lab continues to be locally owned, and is a full-service, independent laboratory.

We provide fast and accurate clinical laboratory testing for patients, healthcare providers, and wellness-minded corporations.

Over the past 24 years, Express Lab has grown in size and volume to that of a regional-hospital laboratory serving clients throughout Idaho and beyond.

Express Lab is known for its customer service, friendly staff, exceptional phlebotomists, and fast turn-around times for medical laboratory results.

Express Lab has locations in Idaho Falls, Pocatello, Rexburg, and Boise. With convenient locations to serve our customers, Express Lab continues to grow and offer excellent local service.

A DAY IN THE LIFE OF A CLIENT SERVICES SPECIALIST

The Client Services Team is valued and recognized at Express Lab as a key part of our brand. As a liaison between the laboratory and its clients, patients, and various partner labs, the goal for the Client Services Specialist is to ensure that the individuals we serve feel valued and understood, as we gather and provide accurate information.

Every day we strive to make sure that all inquiries are processed in a prompt and courteous manner and that each caller is given the help and assistance they need.

The Client Services Specialist must have a solid understanding of the software programs and tools required to provide superior service as they assist clients and patients with various lab operations matters, questions, exceptions, lab reporting, and other pertinent information.

QUALIFICATIONS

  • Ability to work independently and in a team environment with the capacity to follow through on assignments with little supervision.
  • Detail oriented with excellent organization and problem-solving skills, and ability to maintain composure in stressful situations.
  • Minimum high school diploma or equivalent is required.
  • Previous customer service experience required.
  • Previous medical background preferred.
  • HIPAA training is a plus.

WORK SCHEDULE

The Client Services Specialist position is a full-time 40-hour per week position that typically works from Monday to Friday, between 8am to 6pm (precise schedule to be determined), with limited flexibility.

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you have the right background for this Laboratory Client Services Specialist job, please fill out our initial 3-minute, mobile-friendly application .

We look forward to meeting you!

Location : 83404

Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

SALARY

$60k-80k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

08/17/2024

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Express Lab Idaho
Part Time
$33k-41k (estimate)
2 Months Ago
Express Lab Idaho
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$43k-57k (estimate)
2 Months Ago
Express Lab Idaho
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7 Months Ago

The job skills required for Client service specialist include Client Service, Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service specialist positions, which can be used as a reference in future career path planning. As a Client service specialist, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service specialist. You can explore the career advancement for a Client service specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Specialist job description and responsibilities

Build and nurture strong personal relationships with clients.

03/06/2022: Boise, ID

Client services representatives manage client relationships and provide customer support.

02/22/2022: Pittsfield, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Specialist jobs

These positions require familiarity with customer services tools and programs.

01/27/2022: Bradenton, FL

Communicate clearly with customers.

01/17/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Client Service Specialist.

Butler University
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