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Customer Care Associate
$40k-51k (estimate)
Full Time 2 Weeks Ago
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Express Employment Professionals Lincoln is Hiring a Customer Care Associate Near Grand Island, NE

Do you have experience with data entry? Are you detail-oriented and accurate in your work?

Express Employment Professionals is seeking Customer Care Associates to work support the insurance department with a company located in Grand Island, NE. The main function of this role is data entry, so having an eye for detail and accuracy is a must! This is an evaluation-to-hire opportunity with weekly pay up to $16/hr and the potential to develop into a long-term career. Remote work is a possibility for the right candidate, but ALL candidates must be able to train on-site in Grand Island, NE for 1 week.

Position Essential Duties/Responsibilities:

  • Reviewing documents for accuracy, validity, etc.
  • Preparation and data entry of documents into proprietary company database
  • Responding to customer inquiries throughout the document submission and preparation process
  • Documentation of customer interactions and upkeep of customer records
  • Other duties as assigned

Education/Skills:

  • Must have prior experience with 9-key data entry
  • Computer proficiency and experience working with Microsoft Office required
  • High school diploma or GED
  • Organizational, time management, and problem-solving skills
  • Self-motivated and detail-oriented with a dedication to accuracy
  • Excellent communication skills with both internal teammates and external customers/clients

Schedule/Pay:

  • Remote work a possibility for the right candidate!
  • Candidates MUST be able to train on-site for 1 week in Grand Island, NE
  • Monday through Friday from 8:30am – 5:30pm
  • Pay up to $16/hr
  • Employees paid weekly!

Benefits:

Express Employment Professionals offers a full range of benefits including:

  • Health
  • Vision
  • Dental
  • Life
  • Short-Term Disability
  • Weekly Pay
  • Referral Bonuses

Contact Us:

If you are interested in learning more about this position, please email a resume to alyssa.soppe @expresspros.com OR call Express Employment Professionals at for an immediate phone interview! You may view a complete list of our available positions at www.expresspros.com/LincolnNE/Job-Openings.aspx.

About Us:

Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, direct placement, and temporary positions. As one of the leading staffing companies in North America, Nebraska, and Lincoln, we’re ready to help you take the next step in your career.

Building your career. Building Relationships. Apply with Express today.

Express Employment Professionals is an equal-opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veteran status, status as a disabled individual, or any other protected group status or non-job-related characteristic as directed by law.

Job Type: Full-time

Pay: Up to $16.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Referral program
  • Vision insurance
  • Work from home

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid work
  • Office

Ability to Commute:

  • Grand Island, NE 68801 (Preferred)

Ability to Relocate:

  • Grand Island, NE 68801: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Grand Island, NE 68801

Job Summary

JOB TYPE

Full Time

SALARY

$40k-51k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

08/25/2024

Show more

Express Employment Professionals Lincoln
Temporary | Contractor | Other | Full Time
$44k-55k (estimate)
2 Weeks Ago
Express Employment Professionals Lincoln
Full Time
$35k-45k (estimate)
1 Month Ago

The job skills required for Customer Care Associate include Customer Care, Problem Solving, Microsoft Office, Time Management, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Associate job description and responsibilities

Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.

02/19/2022: Phoenix, AZ

Understand customer requirements so as to provide appropriate clarifications and solutions.

04/02/2022: Dayton, OH

Work within various teams to ensure outstanding customer service.

03/12/2022: Detroit, MI

Maintain broad knowledge of customer products and services.

03/25/2022: Burlington, VT

Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.

04/17/2022: Lancaster, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Associate jobs

Attending training sessions to grow knowledge of products and to develop customer service skills.

02/08/2022: Reading, PA

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/29/2022: Lompoc, CA

Customer orientation and ability to adapt/respond to different types of characters.

02/04/2022: Canton, OH

Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.

04/12/2022: Santa Maria, CA

Delivering great customer experiences (CX) needs to be everyone’s job.

02/01/2022: Nashua, NH

Step 3: View the best colleges and universities for Customer Care Associate.

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