The Admin Assistant/Office Manager role is crucial, ensuring effective communication, top-notch organization, and adept use of technology to maintain an efficient office environment. This position presents a dynamic opportunity to contribute significantly to the success of the construction and remodeling industry, fostering positive client relationships and driving operational excellence.

Daily tasks for supporting Jose

RECORD a 2 min video: 1 min in Portuguese and 1 min in English and email it to us.

on the video tell us about yourself, your experiences, why would you like to work with us.

its ok to be uncomfortable/nervous, we don't expect perfection we just want to see you in action as job will require a lot of communication.

Responsibilities:

• Effective Communication Skills:
• Demonstrate excellent verbal and written communication skills to interact with clients, vendors, and team members, ensuring clear and concise information exchange.
• Phone Etiquette:
• Answer and handle phone calls professionally, providing a positive and helpful experience for callers, while directing inquiries to the appropriate personnel.
• Email Management:
• Efficiently manage and respond to emails, handling both internal and external correspondence promptly and professionally.
• Appointment Scheduling:
• Coordinate and schedule appointments, meetings, and site visits, considering project timelines and team availability.
• Customer Relationship Management (CRM):
• Maintain a customer-focused approach, engaging with clients, addressing inquiries, and building positive relationships to enhance customer satisfaction.
• Sales Skills:
• Possess a good understanding of sales techniques to effectively promote the company's services, discuss project details, and potentially upsell additional offerings.
• Tech-Savvy:
• Proficient in using office management software, project management tools, and industry-specific technology to streamline administrative tasks, enhance communication, and improve overall efficiency in the workplace. Stay updated on relevant technological advancements within the construction and remodeling sector.
• Industry Knowledge:
• Familiarity with construction and remodeling terminology, processes, and industry trends to facilitate effective communication with clients and team members.
• Organization:
• Maintain a well-organized office environment, managing documents, records, and project information for easy retrieval and reference.
• Problem-solving:
• Identify and resolve issues promptly, demonstrating a proactive approach to addressing challenges that may arise in day-to-day operations.
• Multitasking:
• Juggle various responsibilities efficiently, managing multiple tasks simultaneously without compromising the quality of work.
• Time Management:
• Prioritize tasks effectively, ensuring that deadlines are met and projects progress smoothly, minimizing delays.
• Adaptability:
• Flexibility to adapt to changing priorities, project requirements, and evolving situations within the construction and remodeling industry.
• Confidentiality:
• Maintain a high level of discretion and confidentiality when handling sensitive information related to clients, projects, and internal matters.
• Team Collaboration:
• Collaborate effectively with team members, fostering a positive and cohesive work environment to enhance overall productivity and project success.

Qualifications:

• Previous experience in office management or a related role.
• Proficiency in Microsoft Office Suite and other relevant office software.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Knowledge of the construction and remodeling industry is a plus.
• Bachelor's degree in business administration or a related field (preferred).

Note: The above job description is a general outline of responsibilities and qualifications and may be subject to modifications based on the specific needs of Exponential Construction.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Framingham, MA (Preferred)

Ability to Relocate:

• Framingham, MA: Relocate before starting work (Required)

Work Location: In person