Expert Insurance, LLC is a cutting-edge concept-become-reality in the world of auto & home insurance. Be a true advocate making a difference in the lives of others, solving problems, and learning a variety of skills for your professional and personal development.

Why join Expert Insurance?

• Work in a stable industry with a positive, rewarding, and down-to-earth culture

• Leadership team that’s engaged, trustworthy, and employee focused

• Generous base salary, recognition & incentives, and advancement opportunities

• Paid training, holidays, and time-off

• License/certification reimbursement plan

• Health, HSA, FSA, life, dental, vision, short & long-term disability insurance benefits and more

• 401(k) plan with a company match

Responsibilities:

• Service (and in some cases sell) Property & Casualty (P&C) insurance products face to face and via phone/on-line

o Process changes to existing Auto, Home, Renters, Condo, Umbrella, etc.

• Strengthen and nurture client relationships by providing exceptional customer service experiences

• Conduct quality insurance and post purchase reviews to ensure a smooth transition to renewal and a seamless onboarding process

• Responsible for daily checks of service-related matters including but not limited to billing, retention, endorsements, legal documentation, claims, underwriting, home inspections, administrative/follow up tasks etc.

• Support dealership relationships by verifying accurate evidence of insurance is received

• Display high levels of integrity, professionalism, respect, and excellent customer experiences

• Adhere to compliance guidelines and all state regulations

Qualifications:

• Proven track record of exceeding customer satisfaction objectives

• BA degree or equivalent experience preferred

• Independent agency customer service experience preferred (P&C)

• Valid Property & Casualty License / Personal Lines a plus

• Bilingual, Spanish speaking preferred, but not required

Schedule:

• Monday – Friday One Saturday per month (Day off during the week to make up for the Saturday)

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Ability to Relocate:

• Johnston, RI 02919: Relocate before starting work (Required)

Work Location: In person