As the Marketing Operations Manager, you will start by leading and executing process design for a large-scale program focused on transforming Best Buy's Marketing end-to-end tools and processes. Once launched, you will drive work to build, maintain and optimize processes across Marketing, operationalize new ad products, and implement Marketing strategies.
This role is hybrid, which means you will work some days at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you'll do

• Design, maintain and optimize processes across Marketing (including Retail Media Network) to address current needs and move toward a future state vision.
• Build sustainable operational models consisting of technology, process, and training.
• Program management to deliver work to expected timelines, understand dependencies, and coordinate across large cross-functional teams.
• Understand and assess impacts end-to-end that represents and enterprise lens.
• Act as a change agent who can influence without authority at all levels of the organization.

Basic qualifications

• 5 years of experience in cross-functional project management, process development or related work
• 3 years of experience influencing and managing through cross-functional disciplines
• 2 years of experience implementing strategic initiatives to drive business results
• 2 years of experience building or maintaining processes

Preferred qualifications

• Experience in advertising campaign management in an advertising, media, publishing or similar industry
• Demonstrated experience with intaking stakeholder needs and identifying ways to infuse new bodies of work into existing business systems
• Salesforce, Adobe/Workfront or similar advertising business management tool experience
• Associate degree

What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.