Job Title: Area Medical Assistant

Reports to: Center Manager

Classification: Non-exempt

About Exer

Exer’s mission is “creating convenient access to ER doctors in an affordable and caring environment.” Exer can take care of about 80% of the procedures being handled in the ER today at a fraction of the price and in a much more comfortable setting with shorter wait times. In other words, we can address most of the issues that the ER sees today at a fraction of the price with more convenience for the patient. Our first core value is “Patient Centered” care and this is what Exer is all about. We want to transform the urgent care space and be a role model to other sectors of healthcare as to what healthcare can be. We are passionate about creating a better healthcare, and this starts with our Medical Assistants who are usually the first point of contact with our patients.

We are looking for Medical Assistants that share this passion. Our care starts with a smile and flows through to the exceptional care that we offer. If being a part of transforming healthcare gets you fired up, then please apply to become a part of the team.

Job Summary

The Medical Assistant plays a key role in delivering both administrative support and performing clinical duties such as assisting in examination and treatment of patients under the direction of a provider. Most shifts are 9 am – 9 pm and we are open 7 days per week.

Major Duties & Responsibilities

Medical Assistant

• Patient Care
• Rooms and interviews patients to understand current medical issue as well as medical history; and takes vital signs (e.g. pulse rate, temperature, blood pressure, weight, height, and measurements)
• Preps patients for examination and treatment, and assists during procedures including the positioning of all instruments and equipment
• Sets up and assists physician with all procedures such as, but not limited to: O2 saturation levels, minor surgery, casting, pelvic exams, nebulizer treatments, skin tag, mole removals, etc
• Performs Venipunctures, EKG, Blood draws, spirometry, vision/hearing checks and ear irrigation as needed
• Performs Sub-Q, IM, and Intradermal injections of authorized medication as ordered by the provider and following routine standing orders
• Accurately calls in prescriptions as needed
• Performs routine laboratory tests, QC and sending samples to labs
• Maintains accurate and complete records by updating the patients’ medical chart
• Through genuine and positive communication, makes each patient (and their family as appropriate) feel informed, understood, and special while delivering care with urgency
• Clinic Support
• Prepares exam and treatment rooms
• Cleans and sterilizes instruments and room per guidelines
• Keys data into EMR/forms to maintain accurate office and patient records
• Chart auditing, CPT, and ICD-9 review
• Cleans and packages instruments for autoclaving and operates the autoclave
• Performs accurate quality control and patient sample testing for waived tests
• Works collaboratively with regional Lab assistant to maintain all lab equipment and testing kits per manufacturer guidelines
• Supports the clinical team by maintaining quality controls for in house laboratory testing
• Supports Provider with the EMR and Lab workflow
• Works collaboratively with the clinical team to maintain the inventory of all supplies, medication, and equipment necessary for the operation of the clinic
• Maintains reference lab binder to ensure all specimens result in a timely manner
• Any other tasks to support daily clinical operations
• Administrative/Other
• Works in both front and back office to operate clinic cleanly, safely and efficiently (including hallways, bathrooms and lobby)
• Follows proper channels of policies & procedures, communication & work standards
• Organizes tasks to facilitate smooth work/patient flow
• Schedules and registers patients
• Schedules patient for referrals to specialists
• Cleans as per company guidelines
• Faxes and files forms; answer telephones; receives packages
• Adheres to all company policies, business conduct and compliance standards
• Communicates effectively in a professional manner with clients, staff, and providers
• Any other task reasonably requested by company to meet its goals

Area Medical Assistant (3 clinics)

• Medical Assistant duties and responsibilities as described above
• Will be required to travel and work at 3 clinics which is agreed upon during hire or approved by Regional Operating Director during a formal transfer to an open position in another clinic. Although Center Managers will try to provide Medical Assistants with as much notice possible of any travel changes, same-day travel requests may be made for urgent business needs.

Job Related Skills/Competencies

• Effective use of computerized patient care system
• Knowledge of medical terminology
• Knowledge of all safety requirements when handling biohazardous specimens or contaminated instruments
• Knowledge of symptomatology of common and/or life-threatening medical problems and identifying abnormal laboratory values
• Knowledge of MSDS and emergency treatments
• Strong interpersonal skills to interact with patients, families, ancillary departments, physicians and co-workers in a courteous and compassionate manner
• Strong verbal skills to effectively convey sensitive information in a courteous manner in person or on the telephone; effective written communication and computer skills for proper charting
• Ability to work well under pressure and be quick on your feet
• Has a contagious and positive work ethic; models our core values
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments

Education/Qualifications

• High school diploma
• Current Medical Assistant certification in the State of California or certificate as follows:

o Documentation of completing of a medical assistant program from a medical assistant school that is accredited by ASSCS, ACCET, CAAHEP or ABHES or

o Documentation of national certification for medical assistant issued by CMA, NCCT or AMT or

o Documentation of completing a medical assistant program and demonstrated completion of no less than 10 clock hours of training in administering injections and performing skin tests; 10 hours of training in venipuncture and skin puncture for the purpose of withdrawing blood; at least 10 of each intramuscular, subcutaneous, and intradermal injections and 10 skin tests, and/or at least 10 venipuncture and 10 skin punctures; 10 hours of training in administering medical by inhalation

• Current Medi-Waste Training for: Bloodborne Pathogens for Healthcare, GHS Hazcom, HIPAA, HITECH & Omnibus
• Current BLS certification

Physical Requirements/Working Conditions

• Must maintain a clean, healthful and professional appearance at all times and adhere to our uniform guidelines
• Center Based: Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens as well as erratic/unpredictable patient behavior
• The ability to stand and sit for 5 hours at a time, (with some bending and stooping); ability to use manual dexterity in relation to clinical requirements; use hands to finger, key, handle, reach; some bending, kneeling and stooping; ability to bend; and ability to lift and carry up to 50 lbs.
• Ability to be punctual and maintain satisfactory attendance record
• Ability to work flexible hours, including nights and weekends. Ability to work overtime should business need arise.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and ability to adjust and focus
• Must be able to hear and speak effectively in English