Why Exela?

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job Title: Customer Service Representative – 29028

Position Type: Full-time - Regular

Shift: Monday to Friday- 9am-5pm,(1 hour Lunch)

Pay: $13/hr

Special Requirement: NA

Job Summary: Performs the data entry function to update automated records; verifies accuracy of work.

Essential Functions & Responsibilities:

· Batches documents

· Keys data from source documents in a timely and efficient manner

· Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule

· Performs verification duties as required

· Keys correcting entries as indicated by verification or other warning

· May trouble shoot data problems

· May operate peripheral equipment

· May assist in development of production formats and keying procedures

· Demonstrates high levels of safety awareness and notifies supervisor of potential hazards

· Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers

· Performs other duties as required

· Repetitive motion is required: may require twisting/bending/climbing

· Required to work at computer for long periods

· Required to stand, walk, simple grasp, reach with hands and arms

· Required to regularly sit, talk or hear

· Required to possess close vision and ability to focus

· Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

Key Skills:

· Data Entry

· Customer Service

Minimum Qualifications:

· H.S. diploma or equivalent

· Ability to read, write and speak English

· Microsoft Office required

· Required to to stand, walk, simple grasp, reach with hand and arms.

· Required to regularly sit, talk or hear

· Required to possess close vision and ability to focus

· Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

· Repetitive motion is required; may require twisting/bending/climbing

· May lift up to 25 lbs. frequently

Physical Requirements:

• May require twisting/bending/climbing

• May lift up to 25 lbs. frequently

• Required to to stand, walk, simple grasp, reach with hand and arms.

Prior Helpful Experience May Include:

· Previous experience with data entry desirable

· Customer Service

Pay Disclosure:

"The pay range for this position is $13.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make www.exelatech.com accessible to any and all users. If you need assistance completing the application process, please contact us at recruitingsupport@exelatech.com.

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Pay Transparency Non-discrimination Provision:

Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Type: Full-time

Pay: $13.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)

Work Location: In person