Our client is a leading full-service property damage & disaster restoration company on Long Island. They’re currently looking for an Office Administrator.

The salary is about $48,000 annually, hours are 8-4 or 9-5 Monday through Friday.

Responsibilities

• Welcoming visitors to the office.
• Serving as the point of contact for clients and handling all correspondence and communications between clients and staff.
• Maintaining appointments, reminding, and calling clients of their scheduled appointments, etc.
• Handling a high volume of phone calls for client service needs and solving any issues when possible.
• Handling a high volume of emails and compiling emails to bill out jobs.
• Scheduling and conducting all necessary follow-ups with clients.
• Receiving, resolving, and filing documentation and paperwork.
• Data entry; uploading paperwork to job system management database.
• Handling billing and invoices with accuracy and utilization of Quickbooks.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service abilities in all facets in-person, over the phone, over email, etc.
• A no-fear attitude towards phones and phone calls.
• Strong organizational skills and expertise in keeping track of who needs what and when.
• Self-starter being able to keep track of common administrative duties and follow-ups that need to be performed without constant direction.
• Ability to prioritize tasks and manage time effectively.
• Prior office administration experience preferred.
• College degree preferred.
• MUST have prior experience in restoration, construction, insurance, or similar industry.
• MUST have prior experience in and proficiency with Microsoft Word, Microsoft Excel, and Quickbooks.

Last updated : 2024-04-23