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NOTE: This is a hybrid position with two days in the office and three days working from home. The selected individual must live within driving distance of a California branch in the event of loss of power/internet or in the event there is required in person training. We are looking for someone to work the 8am to 5pm PT shift and rotating Saturdays from 9am to 5pm PT. Keep in mind as business needs change this individual may be asked to work a different shift or cover for a fellow team member.
About Excite Credit Union
Excite is a relatable, jean-wearing, highly-caffeinated, value-based community credit union. We believe in giving everyone a chance to build a financially stronger future so that together we can build a stronger community. We are looking to hire an individual who is a strong communicator, organized, and has great attention to detail to join our Service Center.
The Service Center Representative provides a broad range of Credit Union services to members and non-members via incoming telephone calls, email and secure online banking messages. They are also responsible for providing guidance and troubleshooting of Credit Union electronic services as well as assisting the Financial Center and other department team members with general information and research as well as miscellaneous duties as needed
We offer:
Essential Duties and Functions: (include but are not limited to)
Required Experience and Education
Preferred Experience and Education
Travel
No travel unless there is a power outage or loss of internet in the individual's workspace. Must live within driving distance of a California branch.
Full Time
$36k-45k (estimate)
06/13/2024
07/01/2024
The following is the career advancement route for Service Center Representative positions, which can be used as a reference in future career path planning. As a Service Center Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Center Representative. You can explore the career advancement for a Service Center Representative below and select your interested title to get hiring information.