78 Field service technician Jobs in Fort Wayne, IN
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Excell is Hiring a Field service technician Near Fort Wayne, IN
eX cell
we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
Our client has a brand new opportunity for a Level 2 Field Service Technician to join their team onsite in Ft. Wayne, IN and provide unparalleled technical support.
This Technician will travel within a radius of 50 to 125 miles daily, depending on the area and specific route, and is required to have a valid driver’s license.
Duties and Responsibilities :
- Support IT / data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements
- Be consistent with documentation, track and monitor issues, provide notes and feedback as well as make in-field decisions for a positive result
- Understand AC / DC and backup power concepts
- Manage triage, troubleshooting, and resolution to client scope on IT equipment
- Document efforts, issues and resolutions, close cases / tickets daily
Skills and Qualifications :
- Minimum 1 years of technical support experience
- CompTIA A certification required
- Net CompTIA certification preferred
- Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)
- Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment
- Experience desired in copper and fiber cabling and various terminating connectors
- Exceptional customer service skills and ability to use communication as an expansive tool to achieve an excellent customer experience
- Must be self-motivated and have the capability to complete projects ahead of schedule
- Excellent time management and reporting skills
- Will occasionally work at heights of 20' to 25', lift equipment training provided
- Must be able to lift 25 lbs.
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
eX cell
Supports Equal Employment Opportunity
e X cell
a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.excell.com
INDEXL
Last updated : 2024-02-23
Job Summary
Full Time
$52k-68k (estimate)
02/26/2024
04/10/2024
excellgroup.com
PAMPISFORD, ENGLAND
200 - 500
1992
DEAN LEROY HILLS
<$5M
Related Companies
The job skills required for Field service technician include Field Service, Customer Service, Technical Support, Time Management, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service technician positions, which can be used as a reference in future career path planning. As a Field service technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service technician. You can explore the career advancement for a Field service technician below and select your interested title to get hiring information.
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