We are a full Payroll/Time & Attendance/HR provider, companies will outsource their payroll processing to us and use our online platform to process payroll, Time & Labor Management, and for employee HR maintenance.

Job Description:

We are looking for an HR Implementation Specialist, with experience in HR and project management, technical background is a plus. Experience in working with payroll platforms is a huge plus. Knowledge of HR basics, ACA, and recruitment processes is a must.

You will be tasked with developing implementation plans and configuring new accounts, customizing the system to match the specifications required. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive attitude.

Responsibilities include, but not limited to:

• Configure new accounts on the platform
• Follow established protocol to format and import client data
• Design custom widgets and screens, default features and reports
• Collect the required account information and train customers using the platform
• Document customization and keep accurate client files
• Work in synergy with other team members to ensure accurate and timely account setup
• Maintain existing accounts and address any incoming issue in a timely manner
• Continue to enhance product knowledge and stay current with product changes
• Update system information when required
• Building strong relationship with clients and provide excellent customer service