Description

Why You'll Love This Job

A fast growing company in the beauty lifestyle category, is seeking an exceptional Assistant Center Manager with a passion for sales, team building and training to oversee operations and drive performance in our expanding locations.

** Must have proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings and weekends

If you share our passion for beauty, consistently exceeding guest expectations, thrive in an environment that rewards great performance and want to lead a top performing team in the family, then this is the place for you!

As Assistant Manager, you will be accountable for all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

Job Responsibilities

• Drive this top performing location to break national company records
• Infuse the team with a passion for creating outstanding customer experiences
• Recruit, train retain front desk sales associates and estheticians
• Foster a positive work environment that encourages ideas and innovative problem solving
• Set associate goals focusing on sales growth and profitability
• Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
• Implement and execute systems/process consistent with a high performing franchise
• Create visual tracking and analytical reports using Excel, Word and Power Point
• 80% of time is customer facing, however you will also be responsible for administrative tasks including, but not limited to payroll, scheduling, inventory and reporting
• Organize outreach and marketing events

Requirements

Required Skills

• A passion for people and sales!
• Prior experience leading a high performance sales team in a retail or spa environment
• Demonstrated success as an effective trainer and motivator to create a winning team
• Be enthusiastic about our brand, outgoing, energetic, resourceful and detail oriented
• Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
• Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
• Ability to work flexible schedule including days/evening/weekends
• Previous EWC, Massage Envy experience is a plus