7 Call center representative Jobs in Ann Arbor, MI
Everstaff is Hiring a Call center representative Near Ann Arbor, MI
We are seeking detail-oriented and customer-focused Customer Service Agents for our client in Ann Arbor! You will be responsible for assisting customers with their travel plans, including booking reservations, providing information about accommodations and services, and ensuring customer satisfaction.
Responsibilities :
- Handle incoming inquiries via phone regarding reservations and travel-related information.
- Provide accurate and up-to-date information on available accommodations, pricing, and amenities.
- Process reservations accurately and efficiently using the designated booking system or software.
- Coordinate with other departments to fulfill special requests and ensure a seamless customer experience.
- Resolve customer issues or complaints regarding reservations or travel arrangements promptly and professionally.
- Maintain a thorough understanding of company policies, procedures, and offerings to provide accurate information to customers.
Requirements :
- Previous experience in a customer service role.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and accuracy in processing reservations and handling customer information.
- Proficiency in using reservation systems or booking software.
- Ability to multitask and work efficiently in a fast-paced environment.
- Problem-solving skills and the ability to remain calm under pressure.
- High school diploma or equivalent.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M / F / D / V / SO / GI).
Last updated : 2024-04-23
Job Summary
Full Time
Business Services
$45k-57k (estimate)
04/25/2024
07/18/2024
everstaff.com
SOLON, OH
25 - 50
2001
MICHAEL JOSEPH
$5M - $10M
Business Services
Related Companies
About Everstaff
EverStaff, established in 2001 in Cleveland, OH, specializes in recruitment and staffing for call center/customer service and office administration as well as light industrial manufacturing. Our clients include companies with locations across the United States and range in size from 5 employees to upward of 12,000 employees. Many of our clients have been with us for over ten years. EverStaff has been recognized as a Weatherhead Top 100, and a part of Inc5000, and we have continued to see growth and expansion year over year. With a dedicated team focused on our clients, we deliver the most qual...ified and skilled candidates with solutions that can be customized to fit their needs. Our clients have access to customized services for all company sizes across the United States in direct hires, contract staffing, contract to hire staffing, payroll services, RPO services, and vendor management. With a broad selection of services, we build a strong partnership with clients to exceed all staffing and recruiting needs. Candidates receive a personal contact with one of our specialized recruiters that will help place them in career that is right for them and the employer. Our resources will provide them support through the job search, interview, hiring process and beyond. Our mission is to deliver world-class innovative workforce solutions and staffing services, while promoting the highest standards of quality and integrity. EverStaff Affiliations: Akron Bar Association, American Staffing Association, Society for Human Resource Management, and the Better Business Bureau.
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The job skills required for Call center representative include Customer Service, Problem Solving, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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