Duties and Responsibilities:

• Serve as a guide on client projects
• Coordinate and actively manage implementation schedules, resources, and project deliverables
• Discover new client needs through deep dive conversations
• Analyze business processes and recommend improvements with the highest ROI
• Work with the client to define new processes, workflows and goals
• Translate needs (sometimes unspoken) into technical requirements
• Build solutions using point and click first but also understand when code is needed
• Be able to efficiently hand off code-related tasks to a developer
• Build and Configure fields, Objects, Page Layouts, Reports & Dashboards, Lightning Pages, Validation Rules, Flows, Process Builder etc.
• Validate configuration through internal testing and facilitation of user acceptance testing
• Analyze data, implement data hygiene practices and import large sets of data
• Build and nurture long term relationships with clients based on trust and open communication

Desired Experience:

• Previous Experience as a Salesforce business analyst or consultant
• Experience working with Sales Cloud is a must; other products such as CPQ, Health Cloud, Pardot, Community Cloud tc. are a plus
• Salesforce administrator certification and additional certifications preferred
• Excellent written and verbal communication skills
• The ability to work with technical and non-technical individuals
• Creative and analytical thinking with a passion for solving customer problems with software solutions
• Experience doing research to learn new products and tools when you don't have all the answers
• You communicate clearly, both verbally and in writing. You are comfortable presenting your ideas in front executive stakeholders.
• You know how to listen for unspoken client concerns and you have the humility required to know your limitations.

Email resumes to careers@everpeakpartners.com