About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life in 2023 and is seeking individuals that want the challenge of building this exciting resort experience. 

Key Responsibilities:

• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas.
• Visually inspect tools, equipment, or machines.
• Input orders into the cash register system and collect payment from customer.
• Work alongside Baristas to ensure proper guest service and order accuracy.
• Assist guests on the sales floor with any questions or product location.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Ensure consistent cleanliness of guest facing areas.
• Count banks at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Follow all company and safety and security policies and procedures, and complete safety training and certifications.
• Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.
• Recognize signs of intoxication and handle situations appropriately.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Assist with restocking of retail products in Sandhill Provisions.
• Engage in a positive guest focused environment.
• All other duties as required.

Education, Skills and Experience

• 2 years of hospitality and cashiering experience, customer service focus
• Food, alcohol, and safety certifications under FL requirements. 
• Experience with cash handling
• Strong written and verbal communication skills.
• Proven organizational and time management skills.
• Excellent communication and interpersonal skills; ability to interact with a wide range of people.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.
• Ability to stand, sit, or walk for an extended period or for an entire work shift.
• Proficient in standard industry computer systems (POS, work order systems, inventory, etc.).

Physical Requirements

• Able to safely lift, pull and push up to 25 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach.
• Subject to environmental conditions, work activities can occur inside and outside.

Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to both our guests and other associates. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry. We are seeking Team Members to apply for this role who will be proud to be a part of our resort and the Evermore experience.

We are an innovative workplace; seeking great people like you!!

If you are naturally: Neighborly, Appreciative, Kind, Honest, Humble, Authentic, Curious, Savvy, Spirited, and inspired by a work environment that is: Inclusive, Professional, Warm, Sense of Pride, and Team Oriented our work culture is a match for you. In return, we offer our Team Members competitive pay, Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability & Wellness program. Additionally, affordable health benefits coverage for your dependents, a Retirement plan with employer match, a robust paid time off policy, and unique policies in support of our team and significant relationships in their lives. Ready to join us? We can’t wait to meet you!

EOE/M/F/D/V