Description

Medical Assistant (Certified)

Seattle, WA 

Second Chance Employer 

Work Schedule: Monday through Friday 5:30 AM to 2:00 PM 

No Weekends, No Holidays, No Nights

Pay Rate: $26 - $28/hour

Why Evergreen Treatment Services?

 Evergreen Treatment Services (ETS) is a great place to work! Employees at ETS work collaboratively to provide excellent patient care and support services in a highly ethical and professional manner. ETS encourages work-life balance and a healthy lifestyle through a comprehensive package of benefits including paid leave, medical and dental coverage, and an employee assistance program. ETS highly values creativity and recognizes employees for exceptional job performance. Since 1973 ETS has been transforming the lives of individuals and their communities through innovative and effective addiction and social services. 

Perks and Benefits

• 12 Paid Holidays Off
• Accrue 24 Sick Days 
• Medical and Dental and Vision Benefits
• 403(b)-Retirement Investment Plan with company matching
• Two weeks of paid vacation in the first year
• Accrue 12 Mental Health Days
• Roth IRA Works
• Better Help- Employee Assistance Program- First Choice Health - Free short-term counseling and referrals 
• Flexible Spending Account - Medical Cost, Day Care, Day Camps, School Programs, Pre-School Tuition 
• 20% off Woodland Park Zoo Discounts
• Verizon 22% Off Monthly Discount and 25% Off Accessories
• National Corporate Discounts
• $400 License Renewal Reimbursement
• 1 x Monthly Massage Therapy 
• Acupuncture
• Public Service Loan Forgiveness Program
• Transportation Assistance 
• Basic Life and Accident Insurance, fully paid by ETS

Watch the following videos to learn more about Evergreen Treatment Services & REACH
https://youtu.be/8ot5bnt4MD8 https://youtu.be/DRIkC82omg0 

Job Summary

The Medical Assistant is responsible for performing a variety of clinical and administrative procedures to assist with patient care in one or more agency programs. The duties must follow the RCW 18.360.050.

Administrative duties include but not exclusive: greeting patients, updating and filing patients' medical records, answering telephones, handling correspondence, scheduling appointments, arranging for laboratory services, assisting patients with forms, and monitoring and ordering supplies.

Clinical duties include but not exclusive: taking medical histories and assisting with collecting information for intakes, performing oral fluid or urine testing, performing phlebotomy, performing point-of-care fingerstick testing for blood-borne pathogens, administering vaccinations, recording vital signs, explaining treatment procedures to patients, preparing patients for examination, registering medications, assisting the medical provider during the examination and assisting patients with referrals to outside providers.

The nature of this position is fast paced, requires considerable multi-tasking and involves exceptional interpersonal skills. The position also requires regular interaction with the executive team, employees and external stakeholders.

The MA will be an integral member of a multidisciplinary team providing medical treatment to a population of patients that are often subjected to stigma. All team members are encouraged to foster a welcoming, non-judgmental environment that promotes interventions that can reduce harm, improve engagement, and “meet patients where they are.”

Job Functions may occur in the Mobile Dispensary, Medical Van, or Clinic Site

Medical Provider Team Duties:

• Communicate with Medical Providers regarding labs, reports, or communication from outside agencies.
• Obtain patient history, measure vital signs, including weight, blood pressure, pulse, temperature, observe and report patients' signs or symptoms and document all information in patient’s chart. Give report to Medical Provider before Medical Intake.
• Telehealth equipment chaperone during exam with remotely located Medical Provider.
• State Prescription Drug Monitoring Program checks
• Perform electrocardiograms
• Perform phlebotomy and send samples to commercial lab. Some of our patients have difficult venous access and prior phlebotomy experience is preferred. 
• Administer vaccinations.
• Perform Point-of-care fingerstick testing for HIV and hepatitis C
• Manage and update a patient registry for Hepatitis C testing and treatment.
• Give instructions to patients as instructed by Medical Provider.
• [JD1] Collaborate with front desk, counseling, nursing, and other departments to assist with communication between departments and Medical Providers.

[JD1]I don’t think an MA can “triage”

Requirements

Qualification Requirements

Education

1. High school diploma: some college preferred

License/Certification

1. Washington State Department of Health-issued medical assistant credential in accordance with RCW 18.360.050
2. Must be able to complete a criminal background check.

Skills

1. Exceptional customer service and phone etiquette
2. Ability to maintain effective and organized systems to ensure timely patient flow
3. Ability to perform phlebotomy and administer injections
4. Computer skills with basic knowledge of Microsoft Office and electronic medical records

Knowledge Requirements

1. Healthcare field and medical specialty
2. Medical terminology
3. Grammar, spelling, and punctuation
4. Knowledge of electronic health records
5. Excellent organizational skills, ability to prioritize workload, work independently, and complete tasks in a timely and efficient manner.
6. Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
7. Ability to establish and maintain effective working relationships with staff and clients from a wide variety of ethnic, socioeconomic, and cultural backgrounds, good diplomatic skills.
8. Ability to maintain confidentiality and use discretion when handling highly sensitive information.
9. Ability to effectively problem solve, apply good judgment and initiative.
10. Flexible team player, with excellent attention to detail.

Language Skills

1. Ability to read and interpret policies and procedures, referral information.
2. Ability to write uncomplicated reports, instructions, and procedures.
3. Ability to present information effectively and respond to questions from patients, staff, and referral sources.

Mathematical Skills and Reasoning Ability

1. Thorough knowledge of and ability to apply business arithmetic skills accurately and rapidly.
2. Ability to solve practical problems.
3. Ability to interpret a variety of instructions furnished in written, oral, schedule or diagram format.

Physical Requirements

1. The employee is regularly required to sit; use hands to manipulate, handle or feel objects, tools or controls; reach with hands and arms and talk or hear; frequently required to stand, walk and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.
2. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.

Equipment Used

Computer, photocopier, fax machine, phone, ECG, blood pressure cuff, Sa02 monitor, thermometer.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Evergreen Treatment Services is an Equal Opportunity Employer.