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Evergreen Healthcare group
Tacoma, WA | Full Time
$48k-71k (estimate)
1 Month Ago
Admissions Coordinator
$48k-71k (estimate)
Full Time 1 Month Ago
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Evergreen Healthcare group is Hiring an Admissions Coordinator Near Tacoma, WA

Admissions Coordinator 
We’re so happy that you’re considering a career with us! 
Evergreen Healthcare stands as an excellent choice for those seeking a fulfilling career. Comprising a network of 11 skilled nursing and post-acute care centers across California and Washington, we take pride in bringing smiles to our residents and offering their families peace of mind. At Evergreen Healthcare, we are here to make a meaningful difference. 
Job Summary:
Alaska Gardens Health & Rehabilitation Center in Tacoma, WA is seeking an Admissions Coordinator to manage the facilities inquiry and admission process and provide customers with community-related information via facility tours, personal visits/assessments, conversations and follow-up. The Admissions Coordinator also implements effective sales and marketing programs for the community
Essential Functions:
  • Demonstrates exceptional customer service skills to all customers.
  • Responsible for taking referral information from telephone and walk-in inquiries, obtaining necessary personal, clinical, and financial information.
  • Works with Interdisciplinary Team to meet and exceed conversion ratios and census goals.
  • Works with the Business Office Manager to ensure prompt coordination for financial verification and ensures financial verification and forms are accurate and complete.
  • Coordinates the pre-admission process and acts as liaison between the customer and the community.
  • Coordinates the pre-admission process to include clinical information to identify care/service needs, pharmaceutical and DME requirements, and financial information.
  • Escalates and obtains approvals from clinical team to ensure consistent pre-admission process.
  • Completes Admissions Packet with patient and/or families, patient representatives (Guardian, POA, DPOA) within 72 hours of admission.
  • Participates, as needed, in daily stand up meeting to update facility marketing/admission team on referrals, pending admissions, and scheduled tours.
  • Conducts outreach to referral sources, including, but not limited to: hospital case managers, home health agencies, independent and assisted living community, insurance case managers, physicians and hospice agencies, as assigned.
  • Creates and implements monthly marketing plan for skilled nursing center, with direction and support of Administrator and Director of Sales and Marketing
  • Attends and participates in in-service training, performance improvement (“PI”) committees and other meetings as scheduled and directed.
  • Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights.
  • Reports resident/patient complaints to management.
  • Maintains confidentiality of resident/patient information.
  • Follows and adheres to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
  • Other duties as assigned.
Education, Licensure, & Experience Requirements:
  • High School diploma or equivalent
  • Two years of experience interacting and working with hospital-based clinicians (physicians, nurses, discharge planners and social workers).
  • Two years’ experience in an outside sales and marketing role, with demonstrated experience in making sales calls to healthcare professionals.
  • Possesses a valid driver’s license and has access to a vehicle.
  • Computer proficient.
  • Ability to work independently with minimum supervision, problem solving, conflict management and budgeting.
Knowledge, Skills & Abilities:
  • Ability to follow directions and work independently with minimal supervision. Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other facility staff.
Benefit Highlights:
  • Competitive Wages
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
Alaska Gardens Health & Rehab Center
6220 S. Alaska St
Tacoma, WA
 
Evergreen Healthcare Group is an Equal Opportunity Employer. 

Job Summary

JOB TYPE

Full Time

SALARY

$48k-71k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

05/15/2024

WEBSITE

empres.comlocationgardnerville-health-rehab-center

HEADQUARTERS

GARDNERVILLE, NV

SIZE

25 - 50

FOUNDED

2006

CEO

SUSAN MAGLUILO

REVENUE

<$5M

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