Essential Duties and Responsibilities include the following. Other duties may be assigned.

Conducts a minimum of 1.5 hours of individual psychotherapy per week to each resident on caseload.

Conducts a minimum of one group therapy session per week.

Conducts a minimum of one parent psychoeducational group meeting per month.

When requested, seeks medical credentialing (insurance panels) and obtains pre-certification/authorization for services.

Interviews residents to obtain information concerning social history, treatment and other pertinent information.

Plans and administers therapeutic treatment to assist residents in developing/displaying appropriate behaviors.

Observes residents to detect indications of abnormal mental behaviors.

Reviews results of test given by mental health provides to evaluate residents' needs.

Changes method and degree of therapy when indicated by resident reactions/needs.

Discusses progress towards goals with residents such as medication regiment, family relationships, educational programs, social development, discharge plans or other behavioral problems.

Serves as "on-call" or "on-duty" administrator as assigned.

Completes and maintains individual and group counseling notes and documentation (in client management database) within 24 hours following the treatment session excluding weekends and holidays.

Submits necessary documentation for billing purposes within the designated time frame.

Provides written reports at request of Case Manager, Supervisor, or third party.

Attends treatment planning, reviews and/or other client related meetings at the request of the Case Manager.

Attends external reviews (e.g. court hearing, permanency planning, etc.) at the request of the Case Manager.

Maintains effective communication and relationship with ECH Case Manager of each youth on caseload.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

Design - Generates creative solutions; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.

Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Initiative - Volunteers readily; Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Trauma-Informed Core Values

• Safety: Ensuring physical and emotional safety
• Trustworthiness: Maximizing trustworthiness, making tasks clear and maintaining appropriate boundaries
• Choice: Prioritizing developmentally appropriate choice and control for children, youth, families and adults
• Collaboration: Maximizing collaboration and sharing of power with children, youth, families, and adults
• Empowerment: Prioritizing child, youth, family and adult empowerment and skill-building