Responsible for managing the screening and admission of prospective clients.

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

• Responsible for being trauma aware, sensitive and responsive to youth, families and colleagues through the completion of new hire and annual trauma informed education/training.

• Field all intake inquiries from referral sources

• Review and process all incoming referrals provided by referrals sources through fax, phone, or email.

• Secures available information such as medical, psychological, educational, and social factors contributing to client's situation.

• Refers clients to community resources and other organizations when needed.

• Compiles records and prepares reports.

• Schedule and conduct intake; completing intake paperwork with clients and legal guardians.

• Maintain professional language and actions at all times with clients, visitors and staff.

• Establishes client digital file upon admission.

• Keep privileged information confidential in accordance with HIPAA regulations.

• Secure insurance authorizations for services

• Assist with maintaining client records

• Assist with front desk coverage

1. Answer phone
2. Sort mail

• Check visitors in and out

1. coverage during daily breaks for primary clerical staff
2. vacation coverage for primary clerical staff

Other duties as assigned