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Job Title: Regional Software Support Engineer
Reports To: Director of Customer Support – North America
Grade: B
Classification: Non-exempt
Summary:
The Regional Software Support Engineer will be primarily responsible to provide software specific support to the regional customer support team in North America. The position will also function as hotline support and onsite support during an equipment escalation if required within North America. The Regional Software Support Engineer will also contribute to a team responsible for the installation of high volume precision equipment as well as provide software updates, upgrade/retrofits for all eligible EVG equipment. This is a non-exempt position with high accountability for corporate image, integrity and results, which at times may mean extraordinary effort and working timeframes.
Essential Duties and Responsibilities: To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Additional Duties and Responsibilities:
Qualifications / Education / Skills and Experience:
Physical Demands:
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
PIf350c9a7b3cb-31181-33025470
Full Time
$74k-103k (estimate)
05/04/2024
05/17/2024
theevgroup.com
HOLLAND, MI
25 - 50
1995
FRED DEWILD
<$5M
Business Services