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“Must love dogs (Cats are great too!!!!)”. We are looking for a client service superstar. If you enjoy working with people that love their four legged family members of any variety, we want you on our team. Working in the veterinary industry offers a rewarding and ever changing environment that puts you in a position to impact and improve people and their pet’s lives.
Our CSR’s are invaluable members of our team. You will work directly with the Client Service Manager, a lead client service specialist, our hospital manager, and the supporting medical team, a superb kennel staff and veterinarians to provide exceptional customer service. Your day will include maintaining a fun and positive attitude while impacting the smooth and efficient flow of clients and patients through the hospital as well as completing various daily duties. We are expanding into scheduling for sister locations as well in the coming months.
Applicants should have a minimum of 2 years’ experience working in a fast paced “Client Delight” position and love and have compassion for all types of animals and a drive to do what is right while making a positive impact.
There are full time positions offering 35 to 40 hours a week, discussions open regarding part time opportunities as well as overnight positions for our ER services. Your schedule will include some weekend and various holiday shifts to best serve our pets and the clinic as we are open 24hrs.Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required. Salary range 16 to 19 depending on experience.
Location:
Full Time
$38k-48k (estimate)
03/16/2024
06/12/2024
ethosvet.com
CRESTWOOD, IL
500 - 1,000
2015
<$5M
To see our current job openings go to: www.ethosvet.com/careers History Ethos Veterinary Health is the result of the merger of four specialty hospital groups that have worked closely together over the past eight years: IVG Hospitals in New England, Premier Veterinary Group in Chicago, Wheat Ridge Animal Hospital in Denver and Veterinary Specialty Hospital of San Diego. In April 2016, we were pleased to welcome Peak Veterinary Referral Center to our network. Our Mission We provide unsurpassed veterinary health care for patients and their human companions. Our Vision We will create a unique and ...impactful science-focused animal health company with an emphasis on collaboration, evidence-based decision making, a commitment to the veterinary ethos, and cultivation of passion for what we do, which will revolutionize the veterinary industry.
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The job skills required for Customer Service Representative include Scheduling, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.