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Customer Service Representative
$38k-48k (estimate)
Full Time 1 Month Ago
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Ethos Veterinary Health is Hiring a Customer Service Representative Near Hanover, IL

Job Description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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This Job

Location:

Hanover Park, Illinois, United States

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

05/26/2024

WEBSITE

ethosvet.com

HEADQUARTERS

CRESTWOOD, IL

SIZE

500 - 1,000

FOUNDED

2015

REVENUE

<$5M

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About Ethos Veterinary Health

To see our current job openings go to: www.ethosvet.com/careers History Ethos Veterinary Health is the result of the merger of four specialty hospital groups that have worked closely together over the past eight years: IVG Hospitals in New England, Premier Veterinary Group in Chicago, Wheat Ridge Animal Hospital in Denver and Veterinary Specialty Hospital of San Diego. In April 2016, we were pleased to welcome Peak Veterinary Referral Center to our network. Our Mission We provide unsurpassed veterinary health care for patients and their human companions. Our Vision We will create a unique and ...impactful science-focused animal health company with an emphasis on collaboration, evidence-based decision making, a commitment to the veterinary ethos, and cultivation of passion for what we do, which will revolutionize the veterinary industry. More
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