3 Desk side support Jobs in Cary, NC
eTeam is Hiring a Desk side support Near Cary, NC
Job Title : Desk Side Support (Level 1)
Location : Cary, NC
Job Description :
Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network / desktop / laptop / Thin Client support, Printers, PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.
P. Phones & Audio video conference devices. Hands & feet support for network and server equipment as well as any IT related projects.
- Break-fix, troubleshoot and resolve software issues; Reimaging computers / hard drives
- Backing up and restoring user data, settings and associated systems administration activities
- Assist Service Desk / Remote Desktop Support teams for hands and feet coordination efforts
- Assist on Incident and Problem management activities
- Adhere to ticket response and resolution SLAs as agreed upon with the customer
- Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
- Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint etc)
- Strong Microsoft Operating System installation and troubleshooting skills
Experience-based Windows support
Configuration / imaging
Installation environment
General Windows OS troubleshooting
Hardware support and troubleshooting
Troubleshooting hardware issues
Replacing desktop / laptop hardware
Installation of peripheral devices
Last updated : 2024-02-25
Job Summary
Full Time
IT Outsourcing & Consulting
$54k-68k (estimate)
02/28/2024
05/31/2024
eteaminc.com
SOUTH PLAINFIELD, NJ
500 - 1,000
1999
Private
BIPIN TAHKUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About eTeam
eTeam provides industry-specific, SOW-based services, and global contingent workforce managementsolutions.
The job skills required for Desk side support include Troubleshooting, Microsoft Office, Installation, Service Desk, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desk side support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desk side support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desk side support positions, which can be used as a reference in future career path planning. As a Desk side support, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desk side support. You can explore the career advancement for a Desk side support below and select your interested title to get hiring information.
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