Company Overview: EssenHealth Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx.

Job Summary: Essen Health care is currently seeking a Part-Time Front Desk Coordinator. The selected candidate will be responsible to perform daily call center operations,

Position Title: Front Desk Coordinator

Responsibilities include:

• Answer incoming calls and triage them accordingly
• Handle incoming electronic faxes submitted to the office
• Sort through mail and paperwork given to the department
• Scan documents into patient’s charts and fax out to agencies

Job Requirements:

• High School Diploma or GED
• 1-2 years customer service experience
• Proficient in Microsoft Office (Excel & Word)
• Familiar with ECW is a plus

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYEREssen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person