5 Customer Service Representative (FT) Jobs in Trevose, PA
ESCO is Hiring a Customer Service Representative (FT) Near Trevose, PA
- Trevose, PA 19053.
- Full-time. Monday - Friday.
- Employer Paid Medical Insurance.
Key Responsibilities:
- Sourcing and Purchase requests of Spare Parts to meet client delivery time frames.
- Management of Spares Stock Inventory (coordinating with inventory clerk).
- Shipping arrangements of Parts Orders (working with shipping team).
- Compiling and providing quotes to customers for spares and service.
- Reaching out to customers to obtain new orders, suggest parts/service.
- Build a bond with the Esco Engineers and understand both ESCO’s and each individual Engineers needs in order to effectively schedule.
- Must have sales mindset.
- Good service to gain repeat business and to ensure Engineers are aware and pro-active to ask and seek whether future work / equipment is needed on the sites visited. Push to maintain or gain.
- Preventive maintenance contracts.
- Responsible for generating reporting to show statistics of common failures, warranty work % against sales, margins of actual vs forecast, performance, etc.
- Work with the Engineers and Customer Service Manager, communicating effectively within the team.
- Also, coordination with Project Managers and Engineering Manager to align on dates, timings and needs of the clients.
- Work closely with Customer Service - Post Sales.
- Compile and adapt processes / procedures to improve department effectiveness.
- BA in sciences or business field preferred; Experience in lieu of education will be considered.
- Solid understanding of medical equipment uses.
- Flexible and forward-thinking approach to match the business ethos, with energy and passion to devote to their position.
- Strong personal organizational skills with orientation to detail.
- Proficient Information Technology understanding.
- Excellent communication skills both written and verbal.
- Professional presentation skills.
- Adaptability and willingness to learn.
Job Summary
Full Time
Durable Manufacturing
$37k-47k (estimate)
01/26/2023
05/15/2024
escocorp.com
PORTLAND, OR
3,000 - 7,500
1913
Private
JON OWENS
$1B - $3B
Durable Manufacturing
Related Companies
About ESCO
ESCO is a manufacturer of engineered metal wearparts and components for industrial applications.
The job skills required for Customer Service Representative (FT) include Customer Service, Communication Skills, Futures, Customer Care, Attention to Detail, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (FT) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (FT). You can explore the career advancement for a Customer Service Representative (FT) below and select your interested title to get hiring information.
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