2 Office Administrator/Insurance Authorization Specialist (PT) Jobs in Monroe, NY

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Office Administrator/Insurance Authorization Specialist (PT)

Eschen/NEOPS

Monroe, NY | Full Time

$46k-59k (estimate)

0 Months Ago

Insurance Authorization Specialist

Eschen/NEOPS

Monroe, NY | Full Time

$45k-54k (estimate)

7 Months Ago

Office Administrator/Insurance Authorization Specialist (PT)

Eschen/NEOPS Monroe, NY

$46k-59k (estimate)

Full Time 0 Months Ago

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Eschen/NEOPS is Hiring an Office Administrator/Insurance Authorization Specialist (PT) Near Monroe, NY

Office Administrator/Insurance Authorization Specialist (PT)
About the Job:

Office Administrator/Insurance Authorization Specialist play a key role in the patient experience. They are the first people our patients interact with and have an important role in assessing patient healthcare needs. We are looking for an energetic self-motivated person with high attention to detail and strong computer skills.

Responsibilities Include but are not limited to:

Support office workflow, authorizations, clinician schedule, and other branch-related operations.
Provide the highest level of customer service to patients, fellow employees and referral sources.
Lead in answering phones, greeting patients, data entry and patient intake.
Obtain accurate insurance information, verification and pre-authorization via internet status checks and phone calls.
Support claim billing by ensuring that claims are accurate, timely and fully documented.
Provide counseling to patients advising them of their financial responsibility and obtain credit agreements for outstanding balances.
Regular communications with patients for scheduling and status updates.
Maintain accurate and complete patient files.
Provide status updates to patients and internal team.
Coordinate scheduling of patients and practitioners.
Review clinician documentation to ensure that patients’ charts are complete.
Perform other duties or special projects as assigned.

Qualifications / Requirements:

At least one year of relevant experience and/or training.
EMR experience preferred.
Understanding of medical reimbursement and terminology and a complete understanding of general office duties.
Strong interpersonal, oral (including telephone) and written communication skills.
Proficient computer skills including Windows-based office technologies and automated billing systems.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, and scanners.
Knowledge of state, federal and regional collection and reimbursement laws where applicable.
Excellent organizational skills and the ability to manage multiple tasks.
Proficiency with basic math and accounting skills.
Ability to work effectively as a team member.
Spanish speaking a plus.