74 Patient service representative Jobs in Chattanooga, TN
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Erlanger Health System is Hiring a Patient service representative Near Chattanooga, TN
The Patient Service Representative is responsible for a variety of patient and customer service related activities within the department.
This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee / Georgia guidelines.
Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients / families / caregivers in self-management, self-efficacy and behavior change.
Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.
Education : Required :
Required :
High School graduate or equivalent.
Preferred :
College courses in business, English and general office management or equivalent combination of education and experience.
Experience : Required :
Required :
Must be able to work well with others. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public.
Preferred :
Prior IDX / Invision training desirable.
Position Requirement(s) : License / Certification / Registration
Required : N / A
N / A
Preferred : N / A
N / A
Department Position Summary :
Performs a wide range of office functions including; computer data entry and word processing, filing, record keeping and reception duties.
Ability to cross cover for other similar positions. Specific medical records responsibilities, including filing documents appropriately within records, general maintenance of the file room, chart copying, faxing and mailing out records as directed.
Answering of department phone. Entering lab and / or radiology orders into invision during busy times. Sorting and distributing mail and other duties as assigned.
Responsible for IDX / Invision patient registration to include obtaining referrals / pre-certs and records on new patients.
Excellent oral and written communication skills; ability to relate well to people of a broad socioeconomic mix, with sensitivity to the delicate nature of the department.
Ability to work in a typical office setting with some stressful situations, personal flexibility; moderate sitting, stooping, bending, and moderate work at word processing screen required.
Last updated : 2024-04-30
Job Summary
Full Time
Hospital
$35k-47k (estimate)
05/03/2023
05/23/2024
erlanger.org
PIKEVILLE, TN
3,000 - 7,500
1889
STEPHANIE BOYTON
$1B - $3B
Hospital
Related Companies
The job skills required for Patient service representative include Customer Service, Scheduling, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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