83 Member Service Representative Jobs in Chattanooga, TN
Southern Credit Union is Hiring a Member Service Representative Near Chattanooga, TN
Job Overview:
We are seeking a highly motivated and customer/member-oriented individual to join our team as a Member Services Representative. As a Member Services Representative, you will be responsible for providing exceptional service to our members and assisting them with their financial needs. This is a great opportunity for someone who enjoys helping members with their transactions and has a passion for delivering excellent customer service.
Duties:
- Assist members with various financial transactions, including deposits, withdrawals, and loan payments
- Provide information on products and services offered by the credit union
- Process member requests for new accounts, loans, and credit cards
- Perform account maintenance tasks, such as address changes and account updates
- Handle member inquiries and resolve any issues or concerns in a professional and timely manner
- Utilize basic math skills to accurately balance cash drawer at the end of each shift
- Follow established procedures for fraud prevention and detection
- Promote financial products and services to members, including upselling opportunities
Experience:
- Previous experience in a customer service role, preferably in a banking or financial services environment
- Familiarity with basic math concepts and ability to perform simple calculations
- Knowledge of debits, credits, and other fundamental banking principles
- Experience with loan processing is a plus
- Strong attention to detail and accuracy when handling financial transactions
- Proficient in cash handling procedures and the use of cash registers or similar equipment
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
-Must show up on time
- Must pass background check
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Opportunities for career advancement within the organization
If you are a dedicated individual with a passion for providing exceptional customer service in the financial industry, we encourage you to apply for the position of Member Services Representative. Join our team today and help us make a positive impact on our members' financial well-being!
Job Type: Full-time
Pay: $15.20 - $15.93 per hour
Benefits:
- 401(k) 3% Match
- AD&D insurance
- Credit union membership
- Disability insurance
- Employee assistance program
- Flexible spending account
- Paid sick time
- Prescription drug insurance
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Commute:
- Chattanooga, TN 37404 (Required)
Ability to Relocate:
- Chattanooga, TN 37404: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$32k-39k (estimate)
05/18/2024
09/14/2024
The job skills required for Member Service Representative include Customer Service, Products and Services, Cash Handling, Communication Skills, Financial Services, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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