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Join our dynamic team at SkyOne Federal Credit Union as a Member Service Advisor (Call Center Rep) in our Hawthorne, CA location! Be a crucial part of our commitment to delivering exceptional member-focused solutions and providing a seamless experience to our valued members.
If you are passionate about helping others and thrive in a fast-paced environment, this role is perfect for you.
As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Paid Time Off.
Show us your excellent communication skills and customer service expertise by applying today!
Day to day as a Call Center Representative
SkyOne Federal Credit Union is looking for dedicated individuals to become part of our esteemed call center team as a Member Service Advisor .
As a pivotal role in ensuring unparalleled member service, we are seeking candidates who are passionate about making a difference and are driven to support our collective achievements.
In addition to a competitive salary, we provide a comprehensive benefits package to our valued employees. Join us at SkyOne Federal Credit Union and be a part of a rewarding journey where your talents are recognized and where you can truly make an impact.
To excel as a Member Service Advisor at SkyOne Federal Credit Union, candidates must possess exceptional customer service skills, demonstrating the ability to go above and beyond in meeting member needs.
Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly.
Strong problem-solving abilities and a deep understanding of financial products are essential for addressing complex member concerns with precision.
Collaboration with other departments to enhance operational efficiencies and elevate the member journey is a key aspect of the role.
Successful candidates will thrive in a fast-paced environment by consistently exceeding performance metrics and upholding high standards of quality and productivity in every interaction.
Call Center Hours
Monday to Friday 7 : 00 AM - 5 : 00 PM PST
Saturday 9 : 00 AM - 2 : 00 PM PST
Will you join our team?
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities.
Let's work together to make great things happen!
Job Posted by ApplicantPro
Last updated : 2024-05-20
Full Time
$49k-64k (estimate)
05/22/2024
05/23/2024
The job skills required for Call center representative include Customer Service, Call Center, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.