Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Onsite Supervisor for a BRAND NEW DISTRIBUTION CENTER. As an Onsite Supervisor, you will be the first point of contact for our employees, providing exceptional service and resolving any inquiries or concerns they may have. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.

Duties:
- Respond to customer/employee inquiries via phone, email, or chat in a timely and professional manner
- Daily attendance, Safety meetings, Payroll
- Assist HR
- Resolve customer/employee complaints or issues with empathy and efficiency
- Collaborate with other departments to ensure prompt resolution of customer concerns
- Maintain Employee records and update information as needed

Requirements:
- Fluent in English; ability to communicate effectively both verbally and in writing
- Proficiency in analyzing customer needs and providing appropriate solutions
- Bilingual skills in Spanish is a plus
- Strong supervising skills to manage team members effectively
- Sales experience is preferred but not required
- Excellent leadership abilities to motivate and inspire team members
- Ability to negotiate and resolve conflicts with customers or colleagues
- Exceptional communication skills to interact with customers and internal stakeholders
- Strong organizational skills to manage multiple tasks simultaneously
- Previous experience in customer service or related field is preferred

At our company, we value our employees and offer competitive benefits including:
- Competitive salary based on experience
- Health insurance coverage
- Paid time off and holidays
- Ongoing training and professional development opportunities

If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you. Apply today to join our team as a Customer Service Onsite supervisor!

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Job Types: Full-time, Temporary

Pay: $19.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Franklin, KY 42134: Relocate before starting work (Required)

Work Location: In person