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Help Desk Ticket Coordinator:
Job Description:
We seek a motivated and detail-oriented Help Desk Ticket Coordinator to join our Managed Service Provider team. The successful candidate will play a critical role in maintaining the efficient workflow of our operations by managing all incoming tickets, assigning them to appropriate technical staff, and load balancing when necessary. This role requires a firm grasp of ConnectWise Dispatch Portal and involves assisting in the closure of non-technical tickets.
Responsibilities:
Requirements:
Full Time
$58k-74k (estimate)
01/28/2024
05/20/2024