Account Services Manager- Home Health
Entrusted Pediatric Home Care is a rapidly growing pediatric home care business headquartered in Austin, Texas. Entrusted Pediatric Home Care emphasizes work-life balance along with providing world class service to our clients. The ideal candidate for this job has a passion for taking care of individuals within the special needs population and enjoys working with nurses.

Entrusted is currently looking to add a team-oriented Account Services Manager in Dallas, Texas. The Account Services Manager will be responsible for exercising management principles to ensure nurses are appropriately staffed while maintaining client/patient relationships. This includes participating in payroll, onboarding, recruitment, marketing, and HR functions.

Salary: $40,000.00 - $45,000.00 per year

Essential Job Functions:

• Responsible for ensuring client satisfaction, staffing, starting new patients, communication, retention, and any other non-clinical aspects of care.
• Help control assets and communicate the company’s philosophy and objective to the community
• Interview and hire competent staff as needed with emphasis on recruiting the best qualified candidates.
• Participates in location administrative and on call as needed.
• Monitor or set overtime, pay rates and overall labor margins to achieve financials objectives of the company.
• Ensure communication between nurses, clients, and payors is documented appropriately in EMR system.
• Collaborate within all team members in location and company to ensure staffing and communication needs are being met.
• Assure nurse credentials are always maintained and not out of date.
• Coordinate introductions of nurses to patient homes.

Skills and Experience: Shall be able to read, write and comprehend English. Ability to speak and communicate Spanish is a plus. Two years of related health care experience, home health management experience preferred. Pediatric experience preferred. Criminal background check completed and results within parameters as per policy.

Other Skills/Abilities:

• Utilize critical thinking and problem-solving skills to resolve client issues.
• Demonstrate high level of honesty, integrity, and accountability.
• Time Management
• Ability to multi-task
• Attention to detail
• Strong organizational and communication skills

Environment:

Duties performed in an office environment with occasional visits to client homes and local hospitals

Benefits

• Retirement Plan
• Medical, Dental, Vision
• Quarterly Profit Bonus Plan
• Weekly Pay
• Paid Time Off
• Sick Time Off
• Expense Account

Entrusted Pediatric Home Care provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• LGBTQ friendly workplace
• Age-inclusive
• Paid time off

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Quarterly bonus

Travel requirement:

• No travel
• Up to 25% travel

Work Location: In person