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EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.
EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Ormond Beach, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.
Beneplace, an EBG Company, is seeking a Client Success Manager.The Client Success Manager (CSM) is the face of Beneplace for an assigned block of Voluntary Benefits clients. Working in tandem with their Account Manager, the role will perform day-to-day operational responsibilities to drive client satisfaction, retention, and profitable growth. By taking a strong approach to relationship management, the CSM will ensure that all inquiries and tasks are completed in an accurate and timely manner to reinforce the responsiveness and strength of the Beneplace brand. The successful candidate will be responsible for client reporting, increasing user participation, and managing their assigned clients’ marketplace websites. They will also continually look for opportunities to enhance the usefulness and efficiency of internal processes of the client support team. As with all roles within Beneplace, the CSM will work effectively with other internal departments to ensure clients’ needs are met and a superior level of service is provided.
Essential Functions
Job Qualifications:
#LI-Hybrid
EBG offers outstanding employee benefits including:
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.
Full Time
$100k-141k (estimate)
04/10/2024
06/08/2024
entertainmentbenefits.com
WEST PALM BEACH, FL
500 - 1,000
2001
BRIAN WIENER
$50M - $200M
Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country, specializing in live entertainment, travel, products and services. EBG serves over 40,000 corporate clients and reaches more than 50 million employees through its corporate perks programs. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, entertainment, hotels, shopping and other products and services through private, membership-based programs and other direct distribution channels. - TicketsatWork - Plum Benefits - Working Advantage - Be...neplace
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