Summary

Essential Duties and Responsibilities include the following.

• Prepares daily cash deposits and fills out cash control sheet daily.
• Enters finalized cash receipts and updates accounts receivable ledger by customer.
• Receives cash and checks and completes credit card charge transactions.
• Endorses checks and totals cash and checks for bank deposit.
• Files check stubs and bank receipts and electronically deposits incoming checks into bank account.
• Receives ACH and wire transfer payments and applies to customer accounts.
• Posts data and balances accounts.
• Removes customer hold codes and releases paid orders into production.
• Reviews and processes customer tax exemption certificates.
• Answers accounts receivable phone and email inquiries and follows up.
• Posts shipment invoice batches and daily deposits.
• Reviews Return Material Authorizations and posts credits to customer accounts and issues refunds to customers.
• Processes freight claim checks and write off adjustments.
• Research and processes customer claims of invoice payment.
• Obtains and mails invoice copies for customers, as requested and issues itemized statements to customers.
• Calls and / or mails correspondence to customers as necessary to update accounts.
• Assists with related special projects, as required.
• Compiles collection, disbursement, and bank reconciliation reports.
• Runs fraud, credit card, DLE reports, and maintains all credit card decline transactions.
• Research and processes chargebacks, returns, and bad checks.
• Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and / or training;

or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• To perform this job successfully, an individual should have knowledge of accounting software, order processing systems, and Microsoft Office Suites.
• Experience using EPICOR, a plus.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Compensation

Salary to commensurate with experience.

Benefits

We offer an excellent benefits package, including medical, dental, vision, educational assistance, 401(k), life insurance, disability, vacation, holidays, personal / sick time, employee referral, product discounts, and more.

Engineering Services & Products Company is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Last updated : 2024-04-26