Description

Who We Are

Engaging Solutions is what we are, and what we do! Our mission is to provide tailored business solutions that improve the quality of life for everyone in the communities we serve. That commitment is accomplished through our core values: People, Impact, Community, Equity & Integrity. What makes us unique is we are small enough to be flexible, large enough to deliver excellence, and agile enough to adapt to any organization’s needs.

We offer competitive pay, excellent benefits, and a wholistic approach to work life balance including work from home opportunities. It’s no wonder Engaging Solutions has been selected as one of Indianapolis’ Top Workplaces (Indy Star 2016, 2017, 2018, 2020, 2022, 2023 & 2024 ) and is ranked as a Fastest Growing Business by Fortune Magazine!

Position Purpose:

The Community Engagement Specialist is responsible for the planning and execution of Community Engagement activities related to Planning and Community Development. Duties involve collecting and analyzing qualitative and quantitative data and information, host and facilitate public forums, create virtual in person engagement modules and activities. Assist with writing and presenting final reports and presentations. The Community Engagement Specialist will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved, and assist in business development activities such as RFP submissions, team interviews, etc. with guidance from Community Engagement Manager.

Competencies/Duties:

• Collaborate with Community Engagement Manager to develop, implement, and oversee outreach and engagement strategies to solicit and strengthen community engagement.
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Prepare, and present reports including narratives as well as graphs, tables, and other visuals necessary to present data collected/analyzed
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Organize and execute community engagement projects, workshops and events
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
• Collaborate with community stakeholders to identify and develop programs and services that are responsive to and reflective of the needs and interests of community members
• Conducts cost analysis, estimating expected costs for the project.
• Build and maintain relationships with the community, institutions, and organizations
• As requested, on behalf of the client, organize and facilitate meetings with organizations, targeted stakeholders, and the public
• Respond to public inquiries related to assigned projects or clients in accordance with project protocols
• Identify barriers and issues precluding the effectiveness of the program or concept relating to the project and explore solutions to overcome barriers
• Support for coordinated planning and execution of development and updated of communication products such as annual reports, fact sheets, case studies, brochures, and promotional materials (graphics, videos, interactive media, social media, etc.)
• Achieve established goals for the assigned project through collaboration and teamwork
• Create and execute strategic plans to facilitate community involvement
• Attend community events to connect with members, provide education, and build relationships with community partners.
• Perform other related duties as needed

Requirements

Position Requirements/Abilities:

• Demonstrated ability to effectively organize, prioritize, and handle multiple assignments simultaneously
• Demonstrated ability to meet internal and client deadlines
• Demonstrated ability to work with people at all levels including stakeholders, management, and the public
• Results, people, and quality of service oriented
• Outstanding written and oral communication skills
• Strong attention to deadlines and budgetary guidelines
• Excellent presentation skills
• Ability to work well in a team
• Proven ability to work efficiently under tight deadlines
• Self-motivated with ability to work independently
• Solid track record of setting and meeting goals
• Proven efficiency in the use of Microsoft Office Suite and internet 

Education, Work Experience, Licensure:

• B.A. or B.S. degree from an accredited college or university with a major in Public Administration, Marketing and Communications, Public Health, Transportation Planning, Urban Planning, Community Development, Master Planning, Comprehensive Plans, Public Policy, or a field related, preferred
• 2 or more years of project management experience 
• PMP, PgMP, CAPM, and/or comparable project management certifications are highly desirable.
• Must possess or be able to obtain upon appointment a valid driver’s license in the State of Indiana and have a good driving record 

Supervisory Responsibilities:

 This position does not have supervisory responsibilities. 

Environment/Physical Demands:

This position requires periodic travel to meet with client resources and assist with events. Sedentary activities like driving, extensive reading, and computer work are required, applicants must sit for long periods of time. Must have visual acuity to operate motor vehicles. office equipment such as computer, fax, copiers, etc. Ability to continuously stand or walk. Ability to lift up to 10-25 pounds, occasionally.