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Bilingual Customer Retention Specialist Job Summary
Want to work in a fast-paced environment that has unlimited earning potential?! Then Endurance is the place for you! Endurance is looking for bright, outgoing, and energetic individuals to join our growing team of Retention Representatives! As a Retention Representative, your duty is to retain business clients and further educate current customers on the value of retaining their Vehicle Service Contracts.
Key Responsibilities :
Key to Success :
The candidate(s) offered this position will be required to submit to a background investigation. Our Benefits Include :
As an industry leader, Endurance provides competitive compensation with full and part-time opportunities but that’s just the beginning. Our benefits include :
Learn more about life at Endurance connect with us on LinkedIn, Facebook, Instagram and Twitter.
Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
Our differences are what make us better together.
About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly.
We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years.
At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and learning and growing opportunities.
When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live.
Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community.
Therefore, we’ve been honored as a top place to work, including multiple Stevie Awards for the best workplace and great employer.
For the last several years, Endurance has also earned a spot-on Selling Power’s 50 Best Companies to Sell For and consistently makes industry lists from Crain’s and Inc.
magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.
Last updated : 2024-04-24
Full Time
Insurance
$56k-66k (estimate)
04/26/2024
05/09/2024
theendurancegroup.com
PORTLAND, ME
50 - 100
1999
Private
JIM SULLIVAN
$10M - $50M
Insurance
The Endurance Group is a management consulting firm that offers business development, sales and lead generation services.
The job skills required for Retention specialist include Problem Solving, Call Center, Customer Retention, CRM, Customer Support, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Retention specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retention specialist. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Retention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retention Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retention Specialist job description and responsibilities
Analyze client volumes and utilize the information to make needed adjustments and to develop strategic plans for the future.
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Develop and execute test and learn initiatives, complete with detailed reporting for execution and rollout of plans.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retention Specialist jobs
Develop an understanding of what is needed to create a great client experience.
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Work with cross-functional teams to lead the creation and preparation of new campaigns for execution including campaign strategy, offer development, business case creation and approval, communication brief development, and client targeting.
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Prepare and present presentations to various audiences to influence the loyalty and retention program.
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Work closely with various business units to develop objectives.
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Manage all reports and systems to ensure all eligible residents with upcoming expirations are communicated with appropriately
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Step 3: View the best colleges and universities for Retention Specialist.