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Encantado Technical Solutions (ETS) is an unpopulated Small Business Administration-approved mentor-protégé joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors Information International Associates (IIA) and Amentum. ETS provides comprehensive enterprise and mission-embedded IT support for the $400 – $700 million Third-Party Telecommunications and Information Technology Support Services contract at Sandia National Laboratories. ETS is currently recruiting for a variety of cleared and uncleared IT positions with on-site and remote opportunities in New Mexico and California. As ETS is unpopulated, employees will work for one of the four companies listed above.
Encantado Technical Solutions is currently seeking a SOC Analyst II to support an IT program for the Department of Energy at Sandia National Laboratories.
Multiple Shifts
The mission of Enterprise Service Management and Monitoring is to develop and maintain a big picture, end-to-end view of operational IT services. We blend IT Service Management tools and best-practice ITIL processes to lead improvements in IT Service Management. Our portfolio includes automated discovery, performance and availability monitoring, enterprise and mission testing, a central tool suite with a service asset repository that supports all ITSM processes, including mature service catalog, request fulfillment, incident management, knowledge management, problem management, change management, service asset and configuration management, enterprise logging, and event management practices.
The SOC is staffed to provide performance and availability monitoring and notification on a 24x7x365 basis. This SOC Analyst position provides for the monitoring and notification of Sandia National Laboratories IT infrastructure which includes servers, network, databases and applications.
Daily responsibilities include:
Technical Requirements:
General Requirements
It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
Full Time
$82k-104k (estimate)
02/20/2023
08/26/2024