As in integral member of the Empowered for Excellence management team, this position will work with Empowered for Excellence management and staff to promote efficient practices and organization. Will work to ensure proper policies/procedures/protocols are developed and in place, required reporting is completed, and all standards are met. Will work with residents to ensure treatment compliance, Recovery Planning, and group attendance. Manage the staff, and departments within Lazarus House. Oversee the operations of the Lazarus House, and ensure policies, procedures, and protocols are followed.

Essential Duties and Responsibilities:

• Acts as liaison for Empowered for Excellence Housing to community organizations and neighborhood associations. Facilitates and fosters relationships with various recovery-based fellowships.
• Represents agency at external and internal marketing, public relations, and fundraising events.
• Communicates and relays pertinent information and facilitates problem solving with management, family members, Mental Health Board, representatives from community agencies, and others delegated by supervisor.
• Screen, orient and search potential patients and their belongings; completing the move-in process, as appropriate.
• Completes special reports, checks against a variety of records in order to obtain complete and accurate information.
• Carries out policies and procedures of the agency.
• Identifies areas for improvement within Lazarus Housing, and acts to implement change towards continuous quality improvement.
• Ensures compliance with facilities-related accreditation issues such as environment of care.
• Trains and supervises housing staff, ensuring appropriate coverage and communication across shifts.
• Review and approve staff time cards, leave request, and other documentation as required.
• Ensure the safety, security and efficiency of the facility at all times. Conducts contraband searches in accordance with policy and procedures.
• Facilitate weekly staff/house meetings.
• Drive Clients in company vehicle to Groups.

Organizational Competencies:

1. Demonstrate knowledge of the agency mission, vision, goals and philosophy as well as the policies and procedures.

2. Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process.

3. Demonstrate consistent professionalism.

4. Demonstrate teamwork.

5. Abide by the agencies and/or professional code of ethics.

Essential Behaviors/Characteristics:

Must have excellent oral and written communication skills. Must be able to problem solve; be able to operate independently in the absence of supervisor. Ability to meet changing demands and exhibits a high degree of professionalism and communicates effectively. Demonstrates ability to meet deadlines and to learn new things. Professional approach to all functions and relationships with all levels of staff, clients and other agencies and the public. Abides by the agency’s professional code of ethics. Must be detailed and deadline oriented.

Must possess and maintain an active driver's license.

Education/Experience:

High school degree or equivalent. Knowledge of substance abuse and mental health programing and housing.

CDCA certification preferred.

Requires excellent computer skills, including proficiency in Microsoft Office and computerized scheduling systems.