Empowered for Excellence Behavioral Health is a nonprofit agency that offers specialized counseling in the field of substance abuse, mental health, and behavioral treatment services. Our mission is to provide comprehensive and compassionate, integrated mental health and substance abuse services which are client-focused . Our commitment is to deliver the highest quality of treatment through faith-based principles, education advocacy, and service excellence.

General Summary:

Plans, directs and manages all clinical related programs and services. Plans, organizes and implements effective operational policies and procedures. Coordinates operational quality assurance plans; monitors operational compliance with external reviewers (e.g. Medicare, CARF, OHMAS, etc.). Provides leadership, management and vision necessary to ensure that the agency has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. Investigates all unusual problems involving client care and/or program management. Serves as consultant and liaison to subordinates and other staff. Develops, writes and updates operations and procedure manuals and conducts site visits to all operational areas to review client care services. The position accomplishes this through a respectful, constructive, energetic style, guided by the objectives of the agency. Performs related work activities as required and assigned.

Essential Duties and Responsibilities:

Provides clinical management to all areas of clinical service delivery in the agency; establishes goals and objectives aimed at program growth and efficacy of treatment in assigned service/program areas; identifies and oversee the implementation of evidenced based practices and outcomes measurement in assigned service/program areas; develops, in conjunction with Management Team, proposed objectives, staffing patterns and budgets for clinical services; implements year-round programming that addresses client needs and meets all applicable standards; provides managerial oversight to all team members; ensures all direct service staff are provided clinical supervision to all team members assigned to the program; recommends a system of programming for achieving budget goals and assuring quality of care by adhering to relevant best practices and State mandated requirements; works with staff to identify program development and growth opportunities; ensures that treatment decisions are made in the best interest of the client; provides and documents individual and group supervision; ensures agency compliance with Medicaid and other applicable standards to achieve organizational efficiencies and supervise professional and/or paraprofessional staff; responsible for the measurement and effectiveness of all processes internal and external; provides timely, accurate and complete reports on the operating conditions of the clinical services; collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate growth objectives of the agency; conducts annual and introductory evaluations of all direct reporting employees and contractors (as applicable); manages hiring, evaluation, and terminations in consult with Human Resources; performs other duties as deemed as necessary and appropriate by supervisor.

Master’s degree from an accredited college or university in social work or counseling coupled with a minimum of seven (7) years demonstrated experience in clinical management and licensure as a LISW, LPCC, additional certification in substance abuse counseling is preferred. Must have a valid vehicle operator’s license and complete CPR training within 90 days of hire.

Knowledge, Skills and Abilities:

Demonstrated knowledge of social work and case management practices and protocols; demonstrated knowledge of the concept of team building and constructive leadership; demonstrated knowledge of substance abuse and mental health programming; excellent computer skills, including proficiency in Microsoft Office; must have excellent oral and written communication skills; must be able to problem solve and to be able to operate independently in the absence of supervisor; must be detailed and deadline oriented; ability to meet changing demands and exhibit a high degree of professionalism; demonstrated ability to meet deadlines; ability to effectively interact with all levels of staff, clients and other agencies and the public; demonstrated ability to provide effective leadership and/or assistance to coworkers and clients through the integrated care process; ability to demonstrate consistent professionalism; ability to Abide by the agencies and/or professional code of ethics. Excellent written and oral communication skills. Experience in Microsoft WORD and Excel.

Empowered for Excellence provides equal employment opportunities to all employees and applicants for employment regardless of race, color, age, sex, creed, national origin, economic status, sexual orientation, or physical disability. In addition to federal law requirements, Empowered for Excellence complies with applicable state and local governing nondiscrimination in employment in every location in which the agency has facilities.